Koons Annapolis Toyota

Great Experience Will Gable assisted us in purchasing our new RAV 4. He is knowledgeable and personable. We have been searching for the "right" car for over 6 months Will Gable assisted us in purchasing our new RAV 4. He is knowledgeable and personable. We have been searching for the "right" car for over 6 months and first met him last January. He has kept in contact with us since then without pressuring us. He provided an excellent buying experience. More

Great customer experience. Great customer service. Gino Coiro the 3rd and Sam Culver were very helpful and knowledge on all aspects of purchasing and owning a vechile. Also very Great customer service. Gino Coiro the 3rd and Sam Culver were very helpful and knowledge on all aspects of purchasing and owning a vechile. Also very knowledgeable on vehicles as well. I recommend this dealership to anyone looking for a smooth and easy experience when purchasing a vehicle. I will defiantly purchase my next one from them. More

Great Customer Service Jamar and Jared were awesome with helping me purchase my new camry. I am very excited and pleased with my new car. I'm glad I chose this dealership Jamar and Jared were awesome with helping me purchase my new camry. I am very excited and pleased with my new car. I'm glad I chose this dealership to go to. More

Excellent customer service Very welcoming atmosphere, and excellent customer service especially from Joe Gross. He was very attentive and helpful. He was very patient and knowle Very welcoming atmosphere, and excellent customer service especially from Joe Gross. He was very attentive and helpful. He was very patient and knowledgeable about the car I brought. More

Wonderful service I had my car serviced to get the air conditioning fixed. JD Redden was an outstanding service advisor. He was clear when giving me information on my c I had my car serviced to get the air conditioning fixed. JD Redden was an outstanding service advisor. He was clear when giving me information on my car and making sure I was keep up to date with the progress. Great service! More

Awesome Experience I was not intending on buying a vehicle the day I came in. I test drove a few and decided on one I really liked. As someone who works in sales, it is I was not intending on buying a vehicle the day I came in. I test drove a few and decided on one I really liked. As someone who works in sales, it is really important to me when I am in a sales setting that I am treated the way I would treat a customer at my place of business. My salesperson was Greg Jordan and he could not have been more helpful or nice. I would recommend asking for him if you are in the market for a new vehicle. I am really happy with my car and the service I got when purchasing it! More

Go Margo! I was looking for a new car and had had a bad experience with my previous dealership, so after a recommendation from my daughter, I checked out Koons I was looking for a new car and had had a bad experience with my previous dealership, so after a recommendation from my daughter, I checked out Koons Toyota of Annapolis. I had a great experience with Margot in purchasing my new car. In fact, I even recommended her to my son and daughter-in-law and they each bought a car from her. More

Patient and understanding My salesperson, Joe Gross, went above and beyond to make sure I was satisfied with mmy purchase decision. I went back and forth with buyers remorse an My salesperson, Joe Gross, went above and beyond to make sure I was satisfied with mmy purchase decision. I went back and forth with buyers remorse and he was very patient with me offering various choices to remedy my dilemma. Furthermore, he and the finance team worked with my "situation" to come up with a deal that was satisfactory and suited my family needs. Thanks to Joe, Alex and the team for working with me! More

Just got my first car and I love it! Moe at this dealership was very helpful. He knew exactly what I was looking for and gave me the opportunity to try it out. Once I sat in it, I kne Moe at this dealership was very helpful. He knew exactly what I was looking for and gave me the opportunity to try it out. Once I sat in it, I knew it was the one for me. When we got down to business, we settled everything very quickly and I was out of there in no time. Thanks again, Moe! More

Great customer service I have purchased several cars from Herman. I keep returning to him because he makes the experience easy. He works to understand my needs to get me to I have purchased several cars from Herman. I keep returning to him because he makes the experience easy. He works to understand my needs to get me to the right car. I appreciate his customer service. More