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Koons Annapolis Toyota
Annapolis, MD
809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 809 reviews
July 08, 2015
first service Completed in a timely manner. Courteous and respectful. Explained my first service informed me that it was complimentary and explained my remaining se Completed in a timely manner. Courteous and respectful. Explained my first service informed me that it was complimentary and explained my remaining services. What was included in the service. I left very satisfied. More
by satisfied customer
Employees Worked With
David Jacobs
July 07, 2015
Great Experience Buying a used car is never something someone looks forward to doing, but the staff of Koons Toyota of Annapolis made it painless. The salesman we work Buying a used car is never something someone looks forward to doing, but the staff of Koons Toyota of Annapolis made it painless. The salesman we worked with knew when to be there to answer questions and when to let us have a chance to discuss our purchase without him, not pushy at all like other dealers. More
by cookalan
Employees Worked With
Joe Gross
July 05, 2015
Used Car Sale Joe was extremely knowledgeable and helpful when I bought my used SUV. Since then I've referred several people to him and all have reported back the s Joe was extremely knowledgeable and helpful when I bought my used SUV. Since then I've referred several people to him and all have reported back the same experience!! I will be buying a brand new SUV soon and I wouldn't go anywhere else! More
by JFK
Employees Worked With
Joe Gross
July 04, 2015
Outstanding Neal was a total profession. From his attire to his knowledge of the XLE Camry and all its technology. He provided a good test drive experience prov Neal was a total profession. From his attire to his knowledge of the XLE Camry and all its technology. He provided a good test drive experience providing city and highway driving. His assistance in helping us through the financing process was excellent as he had all the forms ready for us. Neal also provided several helpful informational websites to help us program the Entune system and made himself available after the sale for any questions. I will refer any of my friends who are car shopping to Neal. He is excellent! More
by Gonzo
Employees Worked With
Neal Barrett
July 02, 2015
Margo is an excellent saleswoman. As a new mom, looking for a larger car, she showed me all features of the Highlander that would make my life easier. She w is an excellent saleswoman. As a new mom, looking for a larger car, she showed me all features of the Highlander that would make my life easier. She was very conscious of my time and not pushy at all. Unfortunately, I did not decide to purchase a Highlander, but was compelled to write a review of Margo... Because she's that great! More
by LCC
Employees Worked With
Margo Schalestock
July 02, 2015
Awesome I was referred to Joe Gross by a friend. I was very impressed with the way he assisted me in purchasing my new vehicle. He displayed excellent custome I was referred to Joe Gross by a friend. I was very impressed with the way he assisted me in purchasing my new vehicle. He displayed excellent customer service and I will refer anyone looking to purchase a vehicle to him. Thanks, Lavonne McClain More
by Deedee
Employees Worked With
Joe Gross
June 30, 2015
Fabulous Service Neal was very kind and incredibly helpful. Will definitely be recommending him for all of my friends buying new cars! He helped me find just what I ne Neal was very kind and incredibly helpful. Will definitely be recommending him for all of my friends buying new cars! He helped me find just what I needed. More
by cenglish91
Employees Worked With
Jared Herbert, Neal Barrett
June 30, 2015
Great Experience have always owned Honda, was ready to give up my odyssey so I looked at the accord. I was told to check the Camry first. Steve Chase made it easy to have always owned Honda, was ready to give up my odyssey so I looked at the accord. I was told to check the Camry first. Steve Chase made it easy to see why the Camry is number 1, he hit me out of my Honda into my first toyota and I love it..... So much nicer than the accord. Thank you Steve and Koons Toyota More
by Jingles1
Employees Worked With
Steve Chase
June 30, 2015
Great Experience! Will Gable assisted us in purchasing our new Toyota RAV4. My wife and I had looked on the website and showed some interest. Will called us the very ne Will Gable assisted us in purchasing our new Toyota RAV4. My wife and I had looked on the website and showed some interest. Will called us the very next day and had a car ready to test drive when we arrived. He was friendly and very easy to talk to from the moment he greeted us. Will also took the time to synch our phones to our new car and set up the XM radio for us. His knowledge of the vehicle was very impressive. He went above and beyond what we expected for customer service. We will definitely be going to see him again in the future. More
by mycull81
Employees Worked With
William Gable
June 30, 2015
Great Experience Herman Dubick helped me and my family purhcase a car for our son. It was the best experience we have ever had on purchasing a vehicle. Herman was extr Herman Dubick helped me and my family purhcase a car for our son. It was the best experience we have ever had on purchasing a vehicle. Herman was extremely professional, courteous, and knowledgeable. i would highly recommend Herman to all my friends and relatives, and would certaintly purchase any new vehicles with him in the future. More
by Happy Customer
Employees Worked With
Herman Dubick
