Koons Annapolis Toyota

Used car purchase Natalia did an excellent job! She was patient and worked with us to get to the price point we could afford. We felt no pressure and were most please Natalia did an excellent job! She was patient and worked with us to get to the price point we could afford. We felt no pressure and were most pleased with her service. I would certainly recommend Natalia. More

Cesar is the man if you want s great experience buy a new car, go see cezar Flores at koons Annapolis, came in to buy a car for the family and left with the best deal. if you want s great experience buy a new car, go see cezar Flores at koons Annapolis, came in to buy a car for the family and left with the best deal.. More

Best of the Best Herman Dubick Yesterday I purchased a Toyota Landcruiser from Herman Dubick. Me and my children have been a customers of his for the past 15 years buying over 10 u Yesterday I purchased a Toyota Landcruiser from Herman Dubick. Me and my children have been a customers of his for the past 15 years buying over 10 used vehicles from him. Herman is the most professional, knowledgeable, courteous and friendly salesman you ever would want to meet and deal with he IS the best. He is a man of his word and what he promises he delivers. If you are in the market for a new used car call Herman Dubick, you will not be disappointed. Herman Dubick and Koons Toyota of Annapolis are a winning team. More

Herman Dubick Based on my past two used and new car purchasing experiences using Mr. Dubick's services, I consider him to be the gold standard for what a car sal Based on my past two used and new car purchasing experiences using Mr. Dubick's services, I consider him to be the gold standard for what a car salesman should be! Thanks again Herman. More

First New Car True Buying Experience For last few months, I was looking for a minivan but could not decide between Toyota Sienna or Honda Odyssey. With competitive features one over the o For last few months, I was looking for a minivan but could not decide between Toyota Sienna or Honda Odyssey. With competitive features one over the other, it was difficult. In addition, with tons of research over Buying vs. Leasing a vehicle, I finally decided to buy. I had been to numerous dealers in and around my area and except two of them and one being Toyota @ Annapolis were so friendly, courteous and with never let a customer walk-in, walk-out with nothing attitude, I was finally able to buy a 2015 Sienna Minivan with 0% APR (which is THE MUST deciding factor for me to buy). I wholeheartedly give credit to Emanuel Persaud, Maurice and finally the Finance Manager. More

Amazing Experience The sales department and in particular Errol were great in getting us the car we wanted for the price we wanted. We never felt pressured into anything The sales department and in particular Errol were great in getting us the car we wanted for the price we wanted. We never felt pressured into anything and everything was explained to us in great detail. Thanks The Brady's More

Best Experience to Replace the Old Minivan After being tossed the keys at another dealership with no sales rep to describe the features -- to receiving a lukewarm reception at another -- we wer After being tossed the keys at another dealership with no sales rep to describe the features -- to receiving a lukewarm reception at another -- we were pleasantly surprised to receive such an immediate, warm, and genuine greeting at this dealership. Emanuel Persaud was a great listener, immediately grasped our needs, and led us to the products and price ranges to best meet them -- including the vehicle we ultimately purchased. He exhibited exceptional people skills, was highly knowledgeable about Toyota products, easily explained their features, and instilled much confidence in this purchase. As my husband put it, "He made you feel good about buying a new car." From there, Alex Sandoval, Business Manager, went to bat for an extended period of time to get us the best financing and service package, even with our particular circumstances. True professionals. We LOVE this Toyota Highlander (even though it is "Mom's" car!). Thanks so much to ALL at Koon's dealership for helping us get into this vehicle and transitioning from the longtime family van. McCown Family. Bowie, MD More

Third Review! My wife and I own two RAV 4's that we purchased from Koons Annapolis. We already documented the excellent buying experience in prior reviews....promp My wife and I own two RAV 4's that we purchased from Koons Annapolis. We already documented the excellent buying experience in prior reviews....prompting some skeptical comments that we must be employees of Koons or that our kids worked there! Not true, just very pleased to have made the correct choice in dealership. As example, Koons Service department has hosted two complete buffet dinners in their new service building...introducing new owners to management and technicians....highlighting whom to speak with, what options exist for servicing and presented a great outreach to customers. But it is the service department that rates 5 Stars. We have worked with Alex Clothier, Asst Service Manager since acquiring our vehicles. Alex is the paragon of what great service interface is all about. Most recently we needed some routing maintenance to be completed. Alex worked with us to ensure that all work was completed within our budget....and even added a complementary wash and vacuum to boot! This is typical of our experience. We are in the process of acquiring a third RAV 4 through Herman Dubik and Dennis Weaver....they are great to deal with. As retired military, Koons participates in the USAA Car Buying program we are entitled to, so the transaction is actually quite pleasant and professional. Trade in values have always met or exceeded our expectations. So as we have stated in our two prior reviews....why go anywhere else? Very satisfied customers: Ed and Diane Brill More

Truck purchase = zero stress Thanks to Errol my husband and I had the least stressful car buying experience ever. Thank you Errol and thank you Koons Toyota of Annapolis. Thanks to Errol my husband and I had the least stressful car buying experience ever. Thank you Errol and thank you Koons Toyota of Annapolis. More

Great Car buying Experience I love Toyotas beacuse they are built to last. I went to Koons Toyota in Annapolis to car shop. When I entered the Dealer I was greeted by the rece I love Toyotas beacuse they are built to last. I went to Koons Toyota in Annapolis to car shop. When I entered the Dealer I was greeted by the receptionist. As I sat there I noticed how clean the Dealer was. It had a nice lounge area and coffee area. My car salesman, Mr Emanuel Persaud, made me feel at ease when I purchased my 2015 Toyota Rav4. He did not pressure me. He was also very polite and knowledgeable. When I finally decided on buying my car, I met, Mr Alex Sandoval, he was very polite and knowledgeable. Mr Sandoval got me the best rate possible better than the rate I came in with. Together they worked as a team. They both did an outstanding job. I walked out one Happy Koons Toyota customer. Keep up the good work. Thumbs up!!! More