Koons Annapolis Toyota

Koons Annapolis Toyota is Outstanding in Every Way! I just leased a 2016 RAV 4 today. My salesperson was Caroline Abrahms who did a great job helping me select the right vehicle for my needs. I had I just leased a 2016 RAV 4 today. My salesperson was Caroline Abrahms who did a great job helping me select the right vehicle for my needs. I had the opportunity to meet so many of the staff at Koons and they are all just an outstanding group of people who are genuinely eager to meet your every need. I also had the opportunity to work with both Viktor Beshidze and Suheil Katan in the finance department. I promised them a challenge in getting me into the vehicle of my choice and they met met every one of my financial needs to get me into the perfect RAV 4! I just cannot tell you all how much their honesty and integrity was appreciated making today the really first enjoyable car deal I have ever completed. I highly recommend Koons Annapolis Toyota to everyone! We will be back in a few weeks to settle on a new vehicle for my husband and look forward to another great experience. My sincere thanks to everyone at Koons! More

Wonderful! Had a really great experience with koons, everyone was really helpful and friendly. I Love my new ride! Will definitely come back in the future! Had a really great experience with koons, everyone was really helpful and friendly. I Love my new ride! Will definitely come back in the future! More

2002 Sequioa Exhausst Manifold Problem They did the job quickly at a very competitive cost to help me through a difficult time with this vertical. I have used Koons Toyota of Annapolis for They did the job quickly at a very competitive cost to help me through a difficult time with this vertical. I have used Koons Toyota of Annapolis for many years and I hope to keep using them. Rob was a complete professional through out the entire experience and I am really happy he is my service advisor. Thank you Rob and Koons. Sincerely, Lee Lucas More

Well informed staff with great prices and courteous service. Koons TOYOTA of Annapolis has a well informed and courteous staff. Their prices are always fair and their service is the best that I have ever exper Koons TOYOTA of Annapolis has a well informed and courteous staff. Their prices are always fair and their service is the best that I have ever experienced. If I move back to the area, I would never think of going anywhere else for a Toyota. More

Thank you Rob Knotts in service!! I'll start by saying I am not a dealership person. I typically use places where I can skip a service advisor and go right to the technician. I rarely I'll start by saying I am not a dealership person. I typically use places where I can skip a service advisor and go right to the technician. I rarely have good experiences with service advisors. However, my experience on Monday 05/09 with Rob Knotts was over the top incredible. I came for a tire pressure light, however, I drive 21k miles a year so I asked him to do a multi point inspection on my car. (Free!) Not only did the tech find things but rob explained every issue he had found. Most importantly, Rob explained to me which issues could wait and which ones should be taken care of immediately. The wait on my vehicle was a bit excessive but for how well I was treated I really don't mind. I'll be going back in about two weeks for an oil change and I will definitely be requesting Rob as my advisor. (I have also recommended Rob to multiple friends, family members, and customers at work in the five days since my service. Good customer service goes a long way!) Hopefully the dealership calls asking how things went because Rob's boss should know about what excellent service he gave! More

Awesome Experience Our salesman Emanuel Persaud was awesome, he was very helpful. We were able to get the car we wanted and stayed within our budget. Thank you Our salesman Emanuel Persaud was awesome, he was very helpful. We were able to get the car we wanted and stayed within our budget. Thank you More

Found my Tahoe - hassle free!! I worked with Marlowe. He was the one to answer the phone when I called to inquire about a truck I found online. That evening we scheduled a visit & I worked with Marlowe. He was the one to answer the phone when I called to inquire about a truck I found online. That evening we scheduled a visit & that night we were driving home in the new ride. GREAT customer service which I am big about. I wanted no pressure and I got it. Thanks Marlowe & team!! More

Thank you for a smooth buying expirence! From the time I arrivived I delt with pleasant and professional folks! I was in a new truck in a short period of time. My expectations were met quickl From the time I arrivived I delt with pleasant and professional folks! I was in a new truck in a short period of time. My expectations were met quickly and no stress during the process. Great group of folks! I will be back to buy my next vehicle from Koons! More

Service is very good I went to koons Toyota for service and the asst. service manager Anthony jones was very nice and knowledgable ! I recommend this dealership service ! I went to koons Toyota for service and the asst. service manager Anthony jones was very nice and knowledgable ! I recommend this dealership service !!good job More