Koons Annapolis Toyota

Realiitiviily short wait for truck to be serviced. . Great customer service by everyone. Liked the shuttle as I was able to get a few things done while waiting. . Great customer service by everyone. Liked the shuttle as I was able to get a few things done while waiting. More

I have been a Koons Toyota customer since 1985. The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that needed to be done. I won’t go anywhere else. More

Fantastic from start to finish, Nick and Josh were awesome. Truck was up front ready for me test drive and everyone made me feel at home. Thank you awesome. Truck was up front ready for me test drive and everyone made me feel at home. Thank you More

Scott Mudd was irresponsible with our time. Did not notify us when they take the car back to the mechanic after he told us the car was ready. When we asked he went back to find out what was wro Did not notify us when they take the car back to the mechanic after he told us the car was ready. When we asked he went back to find out what was wrong with the car and didn’t come back until again we asked someone else to go and check. Disorganized completely. We have been going there many times before, not anymore. More

Very helpful and courteous…. took the time to be attentive to my concerns and went the extra mile to get the answer to my question… took the time to be attentive to my concerns and went the extra mile to get the answer to my question… More

I've taken my cars to Koons Annapolis Toyota for decades and bought my current Toyota Solara there. Although I am no expert, my sense is that the service technicians have done a great job on my checkups. Wh and bought my current Toyota Solara there. Although I am no expert, my sense is that the service technicians have done a great job on my checkups. What matters most to me is customer service and I've been very happy with the service managers I've worked with over the years. More

Toyota offered a reward and when I went to claim it, the free offer was provided and installed on demand and the service provider was very courteous and cooperative! Thank you Toyota! free offer was provided and installed on demand and the service provider was very courteous and cooperative! Thank you Toyota! More

Excellent very professional Scott Myers is the reason I keep coming back for service. Stress free keep coming back for service. Stress free More

Very respectful staff and highly communicative about my car’s condition. Accurate about wait time car’s condition. Accurate about wait time More

Parts were delayed. but service rep, kept me up to date and was very professional. but service rep, kept me up to date and was very professional. More