Kolar Chevrolet Buick GMC Cadillac
Hermantown, MN
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Be very careful when buying a car from Kolar Chevrolet I purchased s used Chevrolet Silverado from this dealership. I tried several times to express my disappointment with this dealership. It started wit I purchased s used Chevrolet Silverado from this dealership. I tried several times to express my disappointment with this dealership. It started with the salesman/finance person and spread all the way to the owner Peter Kolar. Peter seemed nice and seemed as though he wanted the situation resolved but soon the truth came out. Peter was only listening to me to hear himself talk. He expressed no remorse of my situation, failed to find even 1 small issue where he could of accepted a little culpability, and was constantly trying to place blame on anybody he could that was somehow not affiliated with his company. At the very end of our conversation he told me to mail him a letter explaining what I was asking for. I have now mailed that letter as requested, and I have followed it up by leaving two VM’s. I know Peter was just talking to talk because I did exactly what he wanted and have not even received a reply back. Peter did not even have the common courtesy to contact me and either make a counter offer or even just come out and say sue me of do whatever you need to do. The ratings on the web-site I’m positive don’t reflect the actual satisfaction. These people will figuratively make you sit an one of their offices until you promise them (or if you don’t know how they ensure somebody will come in the office so you understand how to give a favorable review. Is one guy (me) really gonna hurt one of his 3 dealerships? No! Could Peter be a stand up guy and do the right thing? Doing the right thing would only cost him 3k. Wow!!! Think about if you really want to buy a car from an owner that will not correct a simple issue for $3k, does nothing but deflect the issues or problems on to other people, etc The truth of the matter is you could have s much more serious or problem that I have and be screwed!!! Peter offered no assistance or response, is failing to do the right thing, willing to exploit a vulnerable adult, and lastly put my credit in the crapper cuz he doesn’t want to do the right thing.... If your dead set on Chevrolet ( I am) thank god theres at least 1 other GM dealer in the Duluth, Mn area. I was going to say being totally bananas I might purchase a different vehicle from him if it works in my favor but it appears that Mr Kolar is prepared to ruin my credit which is in turn going to screw me on many of my future financial opportunities ( because he’s fails to pay 3k)which is literally going to screw up my entire life!!!! Thank you Mr. Kollar More
Excessive parts mark-up Kolar charges $2.00 more per quart of engine oil than other local GM dealer. Had purchased a truck from Kolar with no major problems but will not go b Kolar charges $2.00 more per quart of engine oil than other local GM dealer. Had purchased a truck from Kolar with no major problems but will not go back due to parts Mark-up. More
very satisfying Everyone we dealt with at Kolar Cheverolet worked together to make sure we were satisfied and that we had a good buying experience. Thank You! Everyone we dealt with at Kolar Cheverolet worked together to make sure we were satisfied and that we had a good buying experience. Thank You! More
Very professional Always excellent service and help! Bought Chevrolet Cruz new in 2014 and have been happy with car and Kolar service. Waiting room is always clean and Always excellent service and help! Bought Chevrolet Cruz new in 2014 and have been happy with car and Kolar service. Waiting room is always clean and pleasant. More
EXCELLENT CUSTOMER SERVICE!! We bought a Chevy Cruze on a Saturday afternoon from Kolar. Karl in sales and Tamie in financing were really nice to work with, even staying after ho We bought a Chevy Cruze on a Saturday afternoon from Kolar. Karl in sales and Tamie in financing were really nice to work with, even staying after hours to complete our sale transaction. Will DEFINITELY DO BUSINESS HERE AGAIN!! Refreshing to have sales people like Karl to work with. Will highly recommend. Thank you Karl and Tamie! More
Worst service manager in warranty work! Have a extended warranty with 40,000 on truck frame is complete rust with some holes but they say not covered ! Last chev I will ever buy and never Have a extended warranty with 40,000 on truck frame is complete rust with some holes but they say not covered ! Last chev I will ever buy and never go to kolar again ! Service manager very arrogant and rude! More
purchase a 2017 chev pickup the staff at Kolar was very helpful and felt like family with the service that was given to me when I purchase my new truck the staff at Kolar was very helpful and felt like family with the service that was given to me when I purchase my new truck More
Nice people to do business with. I was tired of dealing with the high pressure salesmen that other dealerships employ. My experience with Kolar was very enjoyable. More like a socia I was tired of dealing with the high pressure salesmen that other dealerships employ. My experience with Kolar was very enjoyable. More like a social call than a business deal. I tell everyone I know to check them out. More
Best experience ever! I brought my car in for a recall inspection. The issue was taken care of in one visit. The staff was extremely helpful and courteous, as always. It wa I brought my car in for a recall inspection. The issue was taken care of in one visit. The staff was extremely helpful and courteous, as always. It wasn't long before I was back on the road again...less than an hour. More
Excellent Service We pulled in early for our appointment but the service center was ready, checked us in and started working right away. As always the environment in th We pulled in early for our appointment but the service center was ready, checked us in and started working right away. As always the environment in the waiting area was clean and friendly with drinks and snacks available. The technician went over a few concerns and made the appropriate recommendations. Wonderful service as always. More