Back

Koch Route 2 Toyota

Lancaster, MA

2.2
385 Reviews

700 Old Union Turnpike

Lancaster, MA

01523

Directions

By Type

385 Reviews of Koch Route 2 Toyota

October 21, 2007

I would not recommend this dealer. I was willing to give them a chance to sell me a Camry if they were willing to match the price that I got from Boch. Boch's price was $600 than any other dealer, IRA, Ac More

by DonDube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amer and Brian
September 05, 2007

I visited this dealship with full intentions of purchasing a Toyota Tundra. I had numerous questions about the many different choices that are now available for the Tundra. I felt I had to have mor More

by Darlene B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Peters, Rafael
September 03, 2007

I spent over 3 hours on Labor Day trying to buy a Toyota 4 runner My salesman,Michael, and i went back and forth about price and monthly payments ,finally with the approval of the MR. WAGNER we agreed on a More

by peter patno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Saldi / Sales Manager / Mr. Wagner
August 10, 2007

After spending almost two hours dealing with the Sales Manager "Miguel" I was so frustrated, I could scream. We kept going back and forth on the price, adding and subtracting "dealer added" features and More

by meaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel
July 26, 2007

I went to Norm Wagner to purchase a Toyota Camry. The sales person I dealt with was knowledgable however when it came time to negotitate Wagner would not give a fair price compared to other dealers in th More

by ekane23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
July 01, 2007

I went to Norm Wagner as a second time car buyer. The initial salesman who worked with me (brian) was very nice but not very knowledgeable. I told him my price range and he was very honest and showed me More

by ksmarcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raphael, Brian, Jeff, Javier
June 29, 2007

Recently I went into Norm Wagner Toyota to purchase a vehicle. While the sales person was very knowlegable and professional, Mr Wagner refused to give me a price on a new Toyota, even after I had his sal More

by detailer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
June 13, 2007

I too was accosted before I could get in the door by a salesman who could barely speak English. He used profanity to describe the weather despite the fact that I had a child with me. I asked to test dri More

by CenMass
Customer Service
Friendliness
Recommend Dealer
No
January 21, 2007

I ordered a brand-new 2007 Camry in April 2006; I had to wait until July for the exact model that I wanted (4-cyl XL w/leather, etc). I think they have cleaned up their act, as I have no complaints. All th More

by lucky246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 12, 2006

I felt like I needed to shower as soon as I left this place. It had a very slimy feeling to it. Specifically, the problems I had were: 1) Sales staff uninformed. They did not realize that the Matr More

by blueberry1
Friendliness
Price
Recommend Dealer
No
...
38