Koch Route 2 Toyota

GREAT EXPERIENCE-be sure to ask for Jason Glenn This was perhaps the cleanest car purchase that I have ever made. The salesman, Jason Glenn, was helpful, knowledgeable and didn't waste our time whe This was perhaps the cleanest car purchase that I have ever made. The salesman, Jason Glenn, was helpful, knowledgeable and didn't waste our time when it came to finalizing the paperwork and completing the sale. If you are in the market for a Toyota-be sure to ask for Jason Glenn. More

The way it should be I submitted a lead to the dealership online, was contacted by Kristina within a half hour to follow and get some more info, she was very friendly and I submitted a lead to the dealership online, was contacted by Kristina within a half hour to follow and get some more info, she was very friendly and helpful. Kristina followed up the next day to set up an appointment. Went in, was set up with Rodrigo after meeting the sales manager, negotiated on the trade-in and cost of the new vehicle (very easy process, not high-pressure tactics or tricks), agreed on a deal, and left a very, very happy customer. Will most definitely recommend the dealership and Rodrigo to anyone looking for a vehicle. More

Great deal, ever better service I leased my first car there and they were the only dealership that even came close to the advertise price on TV. Kim my salesperson and Luke the sale I leased my first car there and they were the only dealership that even came close to the advertise price on TV. Kim my salesperson and Luke the sales manager were both fantastic! More

Happy with my new Prius C Salesperson Jasper was knowledgeable, helpful and not at all pushy. He was very familiar with the vehicle. I paid a little more than I had planned, b Salesperson Jasper was knowledgeable, helpful and not at all pushy. He was very familiar with the vehicle. I paid a little more than I had planned, but I guess that means he is a good salesperson. More

could be better, not bad traded in my vehicle, got more than what i found my trade to be worth. happily driving my gently used awd vehicle. i wouldnt buy a toyota, just person traded in my vehicle, got more than what i found my trade to be worth. happily driving my gently used awd vehicle. i wouldnt buy a toyota, just personal preferences, but their other cars are nice. More

Contacted Toyota on my behalf! Price matched! Great dealer I had an issue with my emissions which required an Evap Pump [Canister]. This is a very costly item and the car is only a 2009, with fairly low milea I had an issue with my emissions which required an Evap Pump [Canister]. This is a very costly item and the car is only a 2009, with fairly low mileage. I brought it to two garages as I wanted to get a second opinion. Both garages came up with about the same price, still VERY expensive. I contacted Prime Toyota. Prime Toyota went above and beyond trying to get a fair deal for me. Although we did go back and forth, Prime got Toyota to accept this part under warranty. I want to thank all the people that work at Prime Toyota for making me a happy customer. More

Great Experience! I had some work done on my old Toyota at Prime a few months back and had such a good experience I decided to give them first crack when I decided it w I had some work done on my old Toyota at Prime a few months back and had such a good experience I decided to give them first crack when I decided it was time for a new Toyota....I was greeted by Jasper who took me through the whole process and I ended up buying a car. I would have bought it that day but was in a rush so Jasper offered to come in on his day off to finish the sale going above and beyond....he was very friendly and knowledgeable and one of the reason I never ended up shopping around at other dealerships......I will have all my service work done at Prime and definitely recommend them to others... More

Excellent Experience! I recently purchased a new vehicle from Prime Toyota/Scion in Lancaster MA and I cannot recommend them highly enough! They all did an awesome job! Jas I recently purchased a new vehicle from Prime Toyota/Scion in Lancaster MA and I cannot recommend them highly enough! They all did an awesome job! Jasper Chirco was excellent! He walked us through the whole process, answered all our questions, found the perfect vehicle, worked out the pricing without any stress, and we drove away in our new car in less than 4 hours! If you're in the market for a Toyota or Scion, you will not find a better place! No pressure, no BS, and all smiles. We absolutely loved it! Thank you all at Prime Toyota! More

Prime Toyota in Lancaster is AWESOME! Jasper and all the employees at Prime Toyota made buying a new car stress free. Friendly, helpful, knowledgeable informative just an all around great Jasper and all the employees at Prime Toyota made buying a new car stress free. Friendly, helpful, knowledgeable informative just an all around great experience! Thank you Jasper!! Tammy LaClair Hubbardston, Ma More

Profesional, patient and knowledgeable. From Christina's instant online response with quick and accurate answers to Jasper greeting me at the door. Comfortable,professional ,no From Christina's instant online response with quick and accurate answers to Jasper greeting me at the door. Comfortable,professional ,not rushed or pushed , Acquired RAV 4 AND DROVE OFF THE SAME DAY ! EXCELLENT ! More