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Koch Route 2 Toyota

Lancaster, MA

2.1
384 Reviews

700 Old Union Turnpike

Lancaster, MA

01523

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384 Reviews of Koch Route 2 Toyota

September 25, 2018

Solara 2004 They are very polite and helpful! I would go there again for sure. I would always go to Prime but I am retired and can't always afford dealer repair More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 26, 2018 -

Koch Route 2 Toyota responded

Hi Paula! Thanks for trusting Prime Toyota Route 2 with your repairs. We certainly understand being price-minded when you're getting your vehicle serviced. Please give us a chance to review your vehicle's needs and provide you a competitive quote in the future!

September 24, 2018

Best car buying experience to date Rafael was professional, helpful and honest. He was easy to reach, responsive and personable. I would seek him out in any future car buying experience More

by Patel, Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Rohdin
Sep 24, 2018 -

Koch Route 2 Toyota responded

Amy, thank you so much for the endorsement. I am so glad to hear that Rafael was able to not only to provide a professional, honest experience but your best car buying experience yet! I appreciate you taking the time to share your story!

September 24, 2018

A great car experience by a great car salesman Rodrigo is a great car salesman, he was very knowledgeable and friendly. He was wholesome and down to earth, the environment was welcoming and the ent More

by Krisrep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Sep 24, 2018 -

Koch Route 2 Toyota responded

This is a great review, thanks so much for sharing. Rodrigo gets a lot of positive feedback for his calm and knowledgable approach to the purchase process, thanks for sharing your experience with him as well. Congrats on finding your next vehicle at Prime Toyota - Route 2!

September 24, 2018

Prime Toyota Lancaster , excellent sales and service! The staff at Prime Toyota Lancaster, were fantastic, friendly and most of all fun. Great overall experience from start to finish. We are very happy wi More

by M&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ketheny Dutka
Sep 25, 2018 -

Koch Route 2 Toyota responded

Congratulations on finding your new ride at Prime Toyota Route 2! Buying a car should be a stress-free and fun experience, glad we could help.

September 23, 2018

Extremely helpful Worked with me to help me Find a solution that worked for us both. Not only did they help me with the price but they got my car right in. Extremely More

by Sportsaddict19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dineen
Sep 24, 2018 -

Koch Route 2 Toyota responded

I'm glad to hear that we were able to help you get your vehicle taken care of in a timely manner at a manageable cost. Thanks for choosing Prime Toyota Route 2!

September 22, 2018

They have always treated me fairly and they are very pleasan They always treat me well and fairly. Their staff is always friendly and helpful when I am there. They are knowledgable and detailed when it comes to More

by Ampmari nikk i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Obin
Sep 24, 2018 -

Koch Route 2 Toyota responded

Ampmari, thank you for the lovely compliments of our team at Prime Toyota Route 2. Fair, friendly and knowledgable are a few of our important goals - thank you for sharing!

September 21, 2018

Excellent customer service and price We I’ve been going to prime Toyota for years and have always been treated fairly and well. This time around, we worked with Rodrigo. He was fantastic More

by Sgilmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo, shahid, David
Sep 22, 2018 -

Koch Route 2 Toyota responded

Congratulations on finding your next vehicle at Prime Toyota Route 2! We all appreciate your loyalty and will continue to work hard to deliver a stress-free sales and service experience for our customers. Thanks for mentioning Rodrigo, Shahid and David. We'll pass along the good word.

September 10, 2018

Repair Good communication between sales rep and customer and finished in a timely manner. Quote seemed a little high but was happy with results. Conveniently More

by Gracie4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure
Sep 10, 2018 -

Koch Route 2 Toyota responded

Gracie, thanks for trusting us with your repair. Hope to see you next time your vehicle need some love.

August 24, 2018

Buying Experience I recently purchase a 2018 Toyota Tacoma. Purchasing a New Vehicle is not something I look forward to. Prime made this process Pleasant and Easy. Sale More

by xray
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celso
August 22, 2018

Needs Help Lack of attention to details starts on website. 978 area code for Lancaster location was listed as 378on the site. Couldn't get a car from Boston to L More

by Me Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard
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