Koch Route 2 Toyota
Lancaster, MA
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384 Reviews of Koch Route 2 Toyota
Solara 2004 They are very polite and helpful! I would go there again for sure. I would always go to Prime but I am retired and can't always afford dealer repair They are very polite and helpful! I would go there again for sure. I would always go to Prime but I am retired and can't always afford dealer repairs. More
Best car buying experience to date Rafael was professional, helpful and honest. He was easy to reach, responsive and personable. I would seek him out in any future car buying experience Rafael was professional, helpful and honest. He was easy to reach, responsive and personable. I would seek him out in any future car buying experience. More
A great car experience by a great car salesman Rodrigo is a great car salesman, he was very knowledgeable and friendly. He was wholesome and down to earth, the environment was welcoming and the ent Rodrigo is a great car salesman, he was very knowledgeable and friendly. He was wholesome and down to earth, the environment was welcoming and the entire process of buying the car went smoothly. I didn’t feel pressured and it felt fun! I would recommend 100%. More
Prime Toyota Lancaster , excellent sales and service! The staff at Prime Toyota Lancaster, were fantastic, friendly and most of all fun. Great overall experience from start to finish. We are very happy wi The staff at Prime Toyota Lancaster, were fantastic, friendly and most of all fun. Great overall experience from start to finish. We are very happy with our new vehicle. Thanks! More
Extremely helpful Worked with me to help me Find a solution that worked for us both. Not only did they help me with the price but they got my car right in. Extremely Worked with me to help me Find a solution that worked for us both. Not only did they help me with the price but they got my car right in. Extremely friendly More
They have always treated me fairly and they are very pleasan They always treat me well and fairly. Their staff is always friendly and helpful when I am there. They are knowledgable and detailed when it comes to They always treat me well and fairly. Their staff is always friendly and helpful when I am there. They are knowledgable and detailed when it comes to any questions More
Excellent customer service and price We I’ve been going to prime Toyota for years and have always been treated fairly and well. This time around, we worked with Rodrigo. He was fantastic We I’ve been going to prime Toyota for years and have always been treated fairly and well. This time around, we worked with Rodrigo. He was fantastic and made the transaction quick, easy, and enjoyable. We went in after work during the week and left THAT NIGHT with the vehicle. That’s never happened to me before so it was such a pleasant surprise. Highly recommend prime Toyota and Rodrigo - as well as Shahid and David. The finance manager was also great. Thank you for everything! More
Repair Good communication between sales rep and customer and finished in a timely manner. Quote seemed a little high but was happy with results. Conveniently Good communication between sales rep and customer and finished in a timely manner. Quote seemed a little high but was happy with results. Conveniently located More
Buying Experience I recently purchase a 2018 Toyota Tacoma. Purchasing a New Vehicle is not something I look forward to. Prime made this process Pleasant and Easy. Sale I recently purchase a 2018 Toyota Tacoma. Purchasing a New Vehicle is not something I look forward to. Prime made this process Pleasant and Easy. Salesman Celso was OUTSTANDING!!! He went above and beyond. He was very thorough, knew his product and is very attentive! When I took possession of the vehicle, he demonstrated all controls and answered all questions. I had questions about accessories, he escorted me to the Parts Dept. I would Recommend Prime Toyota Rt.2 , and would HIGHLY RECOMMEND you see Salesman Celso! More
Needs Help Lack of attention to details starts on website. 978 area code for Lancaster location was listed as 378on the site. Couldn't get a car from Boston to L Lack of attention to details starts on website. 978 area code for Lancaster location was listed as 378on the site. Couldn't get a car from Boston to Lancaster for a test drive. I tried calling the Boston office directly, the phones were out of service for several hours. Nobody at Lancaster gave me an alternate number (cell). Went to another dealer today and bought a car in one hour. More