Koch 33 Ford

I was interested in a 2013 Ford F-150 with high miles. The initial phone call I spoke with Jim B. manager. Jim was very informative about the truck. I ask for more pictures of the truck since I live 70 The initial phone call I spoke with Jim B. manager. Jim was very informative about the truck. I ask for more pictures of the truck since I live 70 miles away and did not want to arrive and there was a piece of junk.Jim passed me off to Gabe. Gabe called me and sent me a video and answered all of my questions . When I arrived at the dealership the truck was as described . Bottom line is they were not pushy in the least and would help you in any way possible.The whole process was as smooth as can be. Clinton in sales and Bill the finance manager was also involved in the transaction and were both great. I got a great deal on a great truck. 5 stars More

Service tech arrived right on time. Love the at home tech service. Brian was very knowledgeable and friendly. I will be using this service in the future service. Brian was very knowledgeable and friendly. I will be using this service in the future More

This dealership does a great job at complying to customers’ requests and making sure the customer is 100% satisfied. The employees are super friendly and always do their best to help. customers’ requests and making sure the customer is 100% satisfied. The employees are super friendly and always do their best to help. More

I came to Koch Ford as moral support for a friend trying to purchase a F-150 Lariat they had in stock. The entire team was involved and made it efficient, smooth and gave a value that would make anyone feel to purchase a F-150 Lariat they had in stock. The entire team was involved and made it efficient, smooth and gave a value that would make anyone feel comfortable. Ryan, our salesperson, was great. I really enjoyed that he stayed with us!! He was not the typical sales guy who disappeared for long periods of time, he entertained us with conversation, unique features of the new truck and special benefits that only owners who purchased from Koch can take advantage of. Overall our expectations were exceeded and there is nothing we would change, thank you!! More

Kyle did great job helping us find our Ford Ranger! We felt the price was fair and Kyle is a person we can trust. Great job Kyle! Thanks! felt the price was fair and Kyle is a person we can trust. Great job Kyle! Thanks! More

Excellent service every time! I especially liked seeing a video of my car and what is well and what needs attention. Very pleased with service video of my car and what is well and what needs attention. Very pleased with service More

Service Dept., large trucks. Best I’ve ever seen . Friendly , very professional, expertise. A leader that others can learn from . Shows how to . Thank you . Friendly , very professional, expertise. A leader that others can learn from . Shows how to . Thank you . More

I recommend Koch 33 Ford to everyone who has a Ford especially the best mechanic mr Walter. Fries he’s honest & will get the job done the right way so if you have a Ford & you want the best in the busi especially the best mechanic mr Walter. Fries he’s honest & will get the job done the right way so if you have a Ford & you want the best in the business ask for Walt you won’t be disappointed thanks again mr Walt your the man More

Started using Koch 33 Ford for the past year. I had issues trying to find a Ford dealer who services RV's on a Ford 350E chassis. After several phone calls I found Koch 33 Ford! What a find!! Cannot sa issues trying to find a Ford dealer who services RV's on a Ford 350E chassis. After several phone calls I found Koch 33 Ford! What a find!! Cannot say enough about the service. I was welcomed with a friendly "hello" and what can I do to help you. I immediately made an appointment. When I arrived the service personnel were busy servicing other vehicles but not too busy to say "hello!" Tom Bisbing, Commerical Service Consultant, made me feel right at home. We discussed my service needs and arranged for a shuttle driver! Service by factory trained personnel is the only way to go! Thanks Tom. Bill F. Allentown PA. More

Came on time, worked quickly, and neatly. Very happy with the service and would definitely use them again for any future recalls. Brian was great the service and would definitely use them again for any future recalls. Brian was great More