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Koch 33 Ford

Easton, PA

4.4
642 Reviews

3810 Hecktown Rd

Easton, PA

18045

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642 Reviews of Koch 33 Ford

October 01, 2020

I have been buying and servicing all my vehicles from Koch since 2005. Nothing but excellence in every department, from sales to service, new and used. More

by Kostas-k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bisbing , Cory Wismer, Michael Hood
Oct 01, 2020 -

Koch 33 Ford responded

Thank you for the fantastic 5-star review! We look forward to seeing you next time!

September 11, 2020

I use Koch 33 Ford for maintenance on my car. They are courteous, thorough, they explained everything and prices are fare. I recommend Koch for maintenance and repairs. More

by Dap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Sep 14, 2020 -

Koch 33 Ford responded

Thank you for the outstanding 5-star review and recommendation! Our team is looking forward to your next visit!

September 01, 2020

Quick, no nonsense, friendly dealership. Answered all my questions. In and out the door in my new Ford F-250 quicker than I anticipated. Would definitely recommend! More

by J.A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood, Christopher Lemar
Sep 02, 2020 -

Koch 33 Ford responded

Thank you for the 5-star review and recommendation! We look forward to seeing you next time!

August 18, 2020

Simple oil change, went ok, not getting a five star do to the service tech added a oil additive with out my knowledge, then charged me for it. I believe that is something that should be discussed with th More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
Aug 18, 2020 -

Koch 33 Ford responded

Randy, thank you for the four-star review and feedback! Customer service is our top priority. If you would like to discuss further, please contact us at your earliest convenience so we can resolve your concerns. Thank you!

August 05, 2020

Service was great, but very unhappy with setting follow-up appointment after part was ordered and pre-paid, then appointment to put in the very important part that was received today was pushed out More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walt - Service Dept.
Aug 10, 2020 -

Koch 33 Ford responded

Thank you for the 4 star review, David! We’re sorry for any inconvenience we may have caused you. If you would like to discuss further, I’d be happy to speak with you. Please call me directly, thank you! Garrett Hood, General Manager Koch 33 Ford 610-253-9191 ext 1902

July 27, 2020

Koch33 Ford is the only Ford dealer in the Lehigh Valley equipped to service my F53 chassis RV. That being said, they do not act that way...they want my business, and it shows. Always complete what is reque More

by Jay
Recommend Dealer
Yes
Employees Worked With
Tom Bisbing
Jul 28, 2020 -

Koch 33 Ford responded

Jay, thank you for the 5-star review! We look forward to seeing you next time!

July 09, 2020

Best Car Buying Experience in 74 Years This was the best experience I have ever had buying a new car in my 74 years, and I have purchased over 25 cars during that time. I purchased a 2019 More

by MarinePhantomDriver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Shaika, Bill Kammetler, Ryan Valiente
Jul 10, 2020 -

Koch 33 Ford responded

We are glad you had a great experience! Our team is always pleased to assist!

April 15, 2020

I could not find any of my paperwork to get my truck inspected. Since this was my first inspection they dug through 95 pages of my sales record to find my title for me so I was not inconvenienced More

by Souerwiner
Recommend Dealer
Yes
Employees Worked With
All the people in the service department
Apr 16, 2020 -

Koch 33 Ford responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

April 01, 2020

I am beyond satisfied. When a salesman listens to what you want and tells you to make your choice and gets you into that car. is an amazing feeling. Gave me a offer I couldn't pass up and now I got mysel More

by ian.wiggins2011
Recommend Dealer
Yes
Employees Worked With
George Martinez, David Walker, Jim Baker
Apr 09, 2020 -

Koch 33 Ford responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

March 17, 2020

Easy to schedule test drive. I drove the vehicle I was interested in, then purchased. Professional, friendly and a no hassle dealership. Highly recommended for your next vehicle! More

by Raptor
Recommend Dealer
Yes
Employees Worked With
Michael Hood, Tim Hood
Mar 17, 2020 -

Koch 33 Ford responded

Thank you for the amazing review! We are happy to assist!

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