Koch 33 Ford
Easton, PA
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642 Reviews of Koch 33 Ford
I went looking for a new car on a Tuesday I told the salesman Brian Mitchell my credit wasn't great and I also wanted to trade my 2006 Ford Fusion because I needed brakes and rather than invest into my salesman Brian Mitchell my credit wasn't great and I also wanted to trade my 2006 Ford Fusion because I needed brakes and rather than invest into my current car I would trade it in something New. I called my salesman back several times only to get his voice mail every time I called on the Friday I received a call saying Don't Give Up we can do this for you, on the Monday I was still told we can do this okay Fine. I received a letter of denial fromm the dealer dated for the Friday saying Thanks but no Thanks the details were NONE, no information on what credit firm was used, all the spots that should of been supplied were not filled in at all by the dealer. My problem with this whole process is I didn't get the brakes fixed because of being left "Thinking Don't Worry We Can Do This" hey DICK MILHAM WHY DON"T YOU TELL THE TRUTH rather than giving FALSE PROMISES I did learn a lesson from this DON'T WASTE YOU TIME AT MILHAM FORD because I beleive there is 2 people you can't trust in this world A CAR SALERSMAN and some auto mechanics because I bought all the parts (which were better than what the Brake place wanted to sell) and found a friend to do the job $200 cheaper.If the chance came up to go to this dealer comes up for me I WON'T WASTE MY TIME AT MILHAMS. More
I had recently had an accident and was in desperate need of a car. The rental was way too expensive, my funds were running low and I was at my wits end searching for something that I would be satisfied with of a car. The rental was way too expensive, my funds were running low and I was at my wits end searching for something that I would be satisfied with. In addition to my aggravation, I would later be contacted by two different dealers who all but promised me the world but ultimately set out to sell me what they wanted me to have. In other words what they wanted to get rid of. Finally I found Rob at Milham Toyota and what a blessing he was. Rob listened to me, did a detailed search and found me the perfect car. There was no haggling, no empty promises or scamming involved. Quite honestly he didn't seem like a car salesman at all. Now that the car was found how was I gonna get to Easton? I live in Philadelphia and anyone who was reliable was unavailable. Well not to worry because Rob extended himself and offered to drive to Philadelphia, pick me up and take me to Easton to check the car out. Who does that? I couldn't believe how kind he was, after all we had only communicated via email and telephone and this kind of treatment is usually shared between friends and that's exactly how he made me feel. Once the deal was done and I was about to hit the road I remembered I needed toll money and asked Rob to direct me to the nearest ATM. Once again this gentleman extended his hand, reached into his pocket and gave me money to pay the toll because he didn't want me to have to pay the ATM fee, unbelievable!!! I've bought a few cars in my lifetime and I must say this was definitely an experience I would not soon forget. Thanks Rob, you're the best!!!!!!!!!!!!!!!! Best wishes and an abundance of prayers to you and your growing family......Yours and Milham's name will be spread throughout Philly!!!!!!...God Bless, Kisha Wilson More
Rob is a very professional, knowledgeable salesman and asset to Dick Milham. Thanks so much Rob!! We love our RAV4!! You made the whole experience worth while. asset to Dick Milham. Thanks so much Rob!! We love our RAV4!! You made the whole experience worth while. More
I've bought very few cars, and have had some bad experiences along the way. My experience with Milham was by far the best, and the easiest car buying experience I've had. Milham was the third Ford d experiences along the way. My experience with Milham was by far the best, and the easiest car buying experience I've had. Milham was the third Ford dealer I visited to test drive a Focus hatchback with a manual transmission, and Milham was the only one that actually had the car in stock as promised. When I arrived, it was waiting out front with a sign welcoming me by name -- a small touch, but indicative of the treatment I received throughout the buying process. Rob Romagno, my salesperson, was great -- he was attentive without pressuring me, and made me feel that I was driving the process. Although I'd done quite a bit of research about the car I was buying, I'm not what you could call a confident or savvy car buyer, and I didn't ever feel stupid, which has been the norm with past car purchases. I'd certainly recommend Rob to buyers like me. Matt, the finance manager, also was very good. I drove an hour to make this purchase, and I think it was well worth the effort. More
I have just had the best car buying experience ever, I visited other dealerships in my area and found the lets get you a higher price vehicale salesmen. Here at Milham I found Rob and the whole team in ge visited other dealerships in my area and found the lets get you a higher price vehicale salesmen. Here at Milham I found Rob and the whole team in general to be concerned of what I wanted for a payment and what the best vehicle for me in that price range. I dont think that the sales team is worried about this sale, but on the fact I will be back for my next vehical also(and I will be back). I found a few trucks that I wanted to look at on the internet, Rob contacted me within a few minutes to set up a show date and my wife and I came a few days later. When we arrived Rob showed us a vehicale that just came in but in the same price range. This happened to be the one we test drove and purchased, this was in fact a better bargin for us. It is the professional/ and personal manner that Rob displayed to us that will 'drive' me to take the 50 minute drive to Milham for my next purchase. I always hear good things from other people about Milham and now I can say they are right. I hear car comercials on the radio all the time, but also rely on the word of mouth from others on where to shop, Milham will be who I recommed to others and Rob is the first reason I can think of as to why. More
I've bought many new cars from various dealers. Rob was by far the best. No pressure, knowledgeable, friendly and very focused on taking what is always a stressful experience and making it a very positive by far the best. No pressure, knowledgeable, friendly and very focused on taking what is always a stressful experience and making it a very positive one. I'd recommend him to anyone looking for a car without hesitation. More
The first time I talked to James was over the phone after an inquiry online about the 2011 Toyota Corolla. I was between a honda civic and a toyota corolla for my first new car. James was so helpful and expl an inquiry online about the 2011 Toyota Corolla. I was between a honda civic and a toyota corolla for my first new car. James was so helpful and explained the differences in features and just general information about both vehicles. He was very objective, was not pushy! He answered all my questions, took me for a test drive and I bought my first new car! The fact that he was objective and did not pressure me really made me decide on the corolla. I have had my car for almost a month and I LOVE IT! James was so helpful and very nice! I always tell people how great of an experience I had at Milham Toyota! More
Everyone was courtious from the minute I walked in the door. John did a great job of listening to what we were looking for and then followed that up by showing us the vehicle we ended up purchasing. When door. John did a great job of listening to what we were looking for and then followed that up by showing us the vehicle we ended up purchasing. When John was busy the next day with another customer the team work really showed as Israel stepped right up to help us out and even finished the sale through purchase. It almost made us feel as though they had a vested interest in what we were buying and didnt want to us to be disappointed in any way possible. The pricing was great but the service from all aspects is the reason we purchased from Milham(well the car did have something to do with it). Many thanks to John, Israel, Mike from financing and Tom Koch for making this as easy to buy a car as possible More
Bill Laut was knowledgeable, friendly, and very professional. If you visit Milham, ask for Bill!I was introduced to a service manager who provided a tour of the facility, and described how service professional. If you visit Milham, ask for Bill!I was introduced to a service manager who provided a tour of the facility, and described how service at the dealership is handled. Based on their hours (open 24 hrs./day!), and promotions ( appears to be a decent "rewards program"), I'll be taking advantage of it. More
Absolutely the best buying experience in 45 years as an auto buyer. Total professionalism from the time I entered the door, through the selection process and right on to the delivery. James Schramko was an auto buyer. Total professionalism from the time I entered the door, through the selection process and right on to the delivery. James Schramko was an extreme pleasure to work with as he showed a complete and unparalleled level of knowledge about the products he was offering. His explanation of every detail of the vehicle, service and follow on support couldn't have been more complete. I was made to feel totally comfortable through the credit process with being given every opportunity to ask questions and left confident the answerers where straight forward and an honest assessment of my credit thresholds.. The service department staff and managers made certain I was well informed of all the programs available after the sale. The business manager completed the experience on delivery with a complete page by page review of all documents related to my lease, service, and all levels of ongoing support. I would send all family, friends and business acquaintances to Millham Ford without any reservation. Vince Caputo Sciota PA More