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Koch 33 Ford
Easton, PA
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644 Reviews of Koch 33 Ford
Bill Laut was knowledgeable, friendly, and very professional. If you visit Milham, ask for Bill!I was introduced to a service manager who provided a tour of the facility, and described how service professional. If you visit Milham, ask for Bill!I was introduced to a service manager who provided a tour of the facility, and described how service at the dealership is handled. Based on their hours (open 24 hrs./day!), and promotions ( appears to be a decent "rewards program"), I'll be taking advantage of it. More
Absolutely the best buying experience in 45 years as an auto buyer. Total professionalism from the time I entered the door, through the selection process and right on to the delivery. James Schramko was an auto buyer. Total professionalism from the time I entered the door, through the selection process and right on to the delivery. James Schramko was an extreme pleasure to work with as he showed a complete and unparalleled level of knowledge about the products he was offering. His explanation of every detail of the vehicle, service and follow on support couldn't have been more complete. I was made to feel totally comfortable through the credit process with being given every opportunity to ask questions and left confident the answerers where straight forward and an honest assessment of my credit thresholds.. The service department staff and managers made certain I was well informed of all the programs available after the sale. The business manager completed the experience on delivery with a complete page by page review of all documents related to my lease, service, and all levels of ongoing support. I would send all family, friends and business acquaintances to Millham Ford without any reservation. Vince Caputo Sciota PA More
This is our second time buying cars at Milham. My wife and I have always had great service from the Service Department ( a rarity these days) The wait at the Service Dept. is not an all day affair and the and I have always had great service from the Service Department ( a rarity these days) The wait at the Service Dept. is not an all day affair and they do the job right, the first time! We bought two cars, the same day. One leased and the other financed. We were at the dealership less than 3 hours, this included, choosing cars, discussing the options, color and financing, paperwork. Less than 3 hours for TWO purchases is excellent, considering the last time I bought ONE new car at another dealership in NJ, it took 7.5 hours! I never considered myself a repeat buyer from any dealership, but I can guarantee, I will be back for a third time at Milham. More
very friendly sales staff worked with me not against me. would recommend them to friends.second toyota i bought from them.the salesman bruce feldman was very friendly and helpful. would recommend them to friends.second toyota i bought from them.the salesman bruce feldman was very friendly and helpful. More
Israel was very pleasant to work with along with everyone else at this location! Definitely planning on purchasing my next vehicle with them as well! else at this location! Definitely planning on purchasing my next vehicle with them as well! More
I was very happy with the service thhroughout the entire deal. I never felt pressure to buy and all my questions were answered. I was pleased with the overall experience. deal. I never felt pressure to buy and all my questions were answered. I was pleased with the overall experience. More
I had a great experience at Milham. Keith helped me find the type of vehicle I wanted and was very friendly. I would recommend him to anyone in need of a new car. the type of vehicle I wanted and was very friendly. I would recommend him to anyone in need of a new car. More
My wife and I have been to Milham Toyota twice to look for a brand new Toyota Rav4. The first visit, my wife and I were not quite ready to buy, but we were getting close. We picked out a specific model for a brand new Toyota Rav4. The first visit, my wife and I were not quite ready to buy, but we were getting close. We picked out a specific model from the inventory and then we went inside to talk to a salesman. We were introduced to Bruce Feldman. Bruce was very polite from the very beginning. He took my wife and I back to his desk. We asked Bruce a lot of questions about buying a Toyota and what kind of perks that Dick Milham offered. Bruce was confident, but not arrogant like some of the salesman at other local car dealerships. He made us feel comfortable. Buying a car could be a very stressful experience, so that was a big plus. We eventually got to take the Rav4 out for a test drive. We were very impressed. Upon our return to the dealership, we explained to Bruce that we were not going to buy a car that night. Bruce was not pushy. This was also appreciated! There is no worse feeling than to be pressured into something that you are not ready for. In the next few weeks, my wife and I saved up more money for our down payment. Once we were ready to buy, we returned to Dick Milham Toyota. Bruce thanked us for not only coming back to Dick Milham Toyota, but to see him personally. We had a good experience with his on our previous trip, so dealing with Bruce the 2nd time was a no brainer. We sat down at his desk and told him exactly exactly which Rav4 we wanted and Bruce located one for us within minutes. Then it was time to talk numbers. We told Bruce that we were interested in purchasing the extended warranty. We also informed him of the amount of money that we had towards a down payment. Bruce informed us of the 1.9% promotional interest rate that Toyota had going on. Once we ran credit checks and found out that we qualified for the 1.9% interest rate, we realized that we could afford to do a 60 month term loan. This was great news to us, because we anticipated having to do a 72 or 84 month term loan. Bruce gave us a brief tour of the service and parts departments and spoke about the complimentary shuttle service if we ever needed transportation. When we finally got to see our brand new Rav4, we were pleased to see how clean it was. I was so happy with the deal that we received that I asked Bruce to take a picture handing the keys over to my wife. Of course, he obliged. Overall, it was a great experience and I would definitely do business with Bruce Feldman time and time again. More
Went outside of my home area looking for a dealership that puts the customer first. Bingo!!! From the moment I arrived I knew this would be different. Great sales team. Justin Shaika was a great salesper that puts the customer first. Bingo!!! From the moment I arrived I knew this would be different. Great sales team. Justin Shaika was a great salesperson and a real stand-up guy. Very easy going and honest. We plan to head south to Easton again next year to buy a car for my daughter and the year after for my wife. I don't mind the 1.5 hour trip, it's well worth it when you consider the quality and service this dealership offers. See you soon!!! Dave Evans More
After requesting an on-line quote for a Ford last week, I received a phone call within 15 minutes of my on-line request. Trish from Milham was quite helpful on pricing and rebates, A plan pricing, etc. I w received a phone call within 15 minutes of my on-line request. Trish from Milham was quite helpful on pricing and rebates, A plan pricing, etc. I was so impressed by the responsiveness, that I chose to buy from them even though there are (2) other Ford dealers much closer to my home. Upon arrival at Miham to inspect the car chosen on the phone a few hours before, Trish had the vehicle parked out front with my name on the mirror ! The buy was made that evening with the help of Israel Ortiz, since Trish was off for the evening. Everyone I encountered at the dealer was personable, friendly and went out of their way to make me feel comfortable. It was the easiest car purchase I've every made ! More