
Koch 33 Ford
Easton, PA
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646 Reviews of Koch 33 Ford
Excellent car buying experience Dave was great to work with. Dave and Cory greeted us outside took our trade right in and were very friendly! We bought a Camry there in 2013 but rece Dave was great to work with. Dave and Cory greeted us outside took our trade right in and were very friendly! We bought a Camry there in 2013 but received a letter stating we could come in and trade it. Don't get me wrong we loved the Camry but should have bought what my husband wanted originally and that was a truck. Dave took so much time with us trying to find the right truck and we were not really seeing what we wanted and we were going to leave and Dave said hold on let me get one more truck in stock that you might like. Well he did and my husband fell in love!! I would like to thank Cory and Dave for taking the time to find what we wanted and for a fair price. I have never met a salesman as honest, kind and patient as Dave. Dave and Cory make a great team! This was our 4th car we bought there and was the best experience ever!! Thank you, thank you!! My husband is in heaven right now! More
Absolutely enjoyable experience!!! I was referred to Milham by a friend and I cannot say enough about how enjoyable this experience was. I went to the dealership with specific needs and I was referred to Milham by a friend and I cannot say enough about how enjoyable this experience was. I went to the dealership with specific needs and was perusing the inventory on the lot when Keith Doddy approached me although he was in the process of helping another customer. The dealership was very busy as it was a Saturday and after Keith finished with his other client he made sure to come back and find me. I told him my situation and he was very helpful with explaining the inventory that Milham had and was so efficent that I left with 2 vehicles!!! One for me and one for my daughter! The price was good, he worked out all of the financing, and made sure to get my daughter into a safe, reliable, and stylish vehicle (she's only 17 and this is her first car). Keith made it possible for me to trade in my car and purchase both vehicles for almost what I was paying monthly on my trade. This was the most pleasant auto buying experience that I have ever had. Keith was professional, honest, and extremly helpful. I also have to state that the dealership as a whole was friendly. People spoke to you and made you feel comfortable. I was not pressured to purchase anything and was given several purchase options that fit within my budget. I would definitely recommend Milham, the staff, and especially Keith to anyone that is in the market for a new or used auto. I also will definitely be a repeat customer of Milham and Keith Doddy. Thank you Keith for being a good salesman and listener! It was a pleasure working with you :) Sincerely, Kimberly Reese More
Worst Dealership Ever I would not ever urge anyone I know to go to this place. I have had my car in there every other week because they never fix what they said they have. I would not ever urge anyone I know to go to this place. I have had my car in there every other week because they never fix what they said they have. They have lied about recalls on my car, stating they cannot find the engine error code, when I found it in two seconds on Google. What kind of dealership is this? They treat me like I am stupid just because I am a young girl, instead of fixing my recall the service man told me my coolant evaporated, and that there is no recall. So he simply put more coolant in.... I cant believe this place. I would not recommend anyone go there. The people are rude and unhelpful, and when you call the service center the girls who answer the phones transfer you to random peoples voicemails! Is there any training or education needed to work here? I think not. If you care about your car or money and time do not go to Milham. I have talked to the service manager many times and still nothing gets better. Coming from owning a BMW I see why people spend some extra money for better service. Cannot wait till this lease is up. More
This is by far the worst experience I had looking at a Truck I made an offer, they countered and we were close but I left and said I would call back if I want it and I did, they told me the truck went to Truck I made an offer, they countered and we were close but I left and said I would call back if I want it and I did, they told me the truck went to auction and is not for sale any more and here I find out it is still there, so I had showed interest on line again and someone did call me back and said the truck is still available I don't know what xxxx there pulling but it starts with Jeff Ditzel the owner should take actions against this guys shifty sales man ways I find he is not a man of his word and he can now kiss my xxx until the owner contacts me back I will always talk bad of this dealer until this matter is cleared up. Thanks for nothing and if no one does call me back beware I will take this viral and to the BBB. Stephen Losinno More
Our college-age daughter's car was towed to Milham on 2/21/14 due to very abrupt issues with inability to start and/or run. Milham's diagnosis was way too slow despite the apparent availability of 24 ho 2/21/14 due to very abrupt issues with inability to start and/or run. Milham's diagnosis was way too slow despite the apparent availability of 24 hour service. It took 13 days to diagnosis and repair the vehicle. We felt the problems addressed (1 failed coil, 2 damaged coils and 1 spark plug along with the ECU and also one injector) should not have been failing after only 25,000 miles on the car. We are not confident in the diagnosis of the issues with the vehicle. It appeared the dealership was not diagnosing the issue correctly and just kept adding on one problem after another. We are still evaluating whether the car is running properly. At present, we are determining if engaging another Ford dealership in our home town to evaluate the car and advise us on needed steps to return the car to proper running would be advisable. We wish the car was closer to home when these problems occurred, as Milham seemed to not provide the level of service we would expect. More
Purchased a 2011 Toyota Rav 4 and the sales person Mr. George Martinez was very kind, understanding and never pressured my wife and I during the sale. He was very informative and took his time with the wh George Martinez was very kind, understanding and never pressured my wife and I during the sale. He was very informative and took his time with the whole process. If you need to buy a car please see George. More
I went to get an oil change and an upgrade to the computer due to the latest Prius recall, and they said it would take 4 hours. I thought it was a little long, but figured I could use their shuttle computer due to the latest Prius recall, and they said it would take 4 hours. I thought it was a little long, but figured I could use their shuttle service. It took 9 hours to complete, and when I called at hour 5, they gave me attitude as if I was being impatient and they said "don't call us; we'll call you when it's done" and couldn't offer any estimate other than 4:00 PM. At 4:05, they called to say it was done and then told me the shuttle would be calling me back. They never did, and when I called back, they said that I was on the list and they were out to pick me up. The only problem is, they didn't have my address, which I had to remind them. I'm still waiting to be picked up and I hope I get my car back in time to pick up my kid from day care. I wish I had never bought the pre-paid service plan! Give yourselves options, people! From the other reviews I've seen on this site, I'm not alone in the poor level of basic service received. More
I recently visited milham Toyota for a service recall on my vehicle , I had an appointment at 4:30pm and I waited around 2 hours for the service people to give me information on my car and the service perso my vehicle , I had an appointment at 4:30pm and I waited around 2 hours for the service people to give me information on my car and the service person could not tell me anything , they had no clue about the recall on my vehicle or how to diagnose the vehicle and told me to come another day , while I had no other vehicle to travel with I called to see if I could make another appointment and receive a rental car and they refused to issue a rental bc there was 30 minutes left until the enterprise service closed , they would not help me even though I lived far and was willing to travel to there dealership a second time because the first time they gave me no answers and I am extremely dissatisfied with the service and the knowledge this dealership offered on servicing my vehicle, I immediately called another Toyota dealership in the area and not only did they give me a rental car but they stayed past closing time to do .so. Milham Toyota dealership was extremely unhelpful and I would never recommend it to a friend . More
Bill was very friendly and helpful. He got straight to the point and made the process go smoothly. He was very patient and kind when my 2 year old started to get a fussy and offered her a coloring book to the point and made the process go smoothly. He was very patient and kind when my 2 year old started to get a fussy and offered her a coloring book to keep her occupied. My husband and I were pleased with the service overall. They even lowered the price to keep up with their competitors online which not many dealerships do and would instead insist that theirs is better quality. The front desk receptionist was also very friendly; I am not aware of her name sadly. More
George was wonderful!!! He's great to work with and very,very helpful! As long as George works there I'll be coming back to him! He's a good Guy. very,very helpful! As long as George works there I'll be coming back to him! He's a good Guy. More