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Koch 33 Ford
Easton, PA
644 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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644 Reviews of Koch 33 Ford
August 07, 2014
Kevin Acevedo Kevin is a wonderful asset to this car dealership. He is friendly, polite, professional, well-informed about the cars he's selling and makes the custo Kevin is a wonderful asset to this car dealership. He is friendly, polite, professional, well-informed about the cars he's selling and makes the customer feel respected, not pressured. We have dealt with Kevin several times, and his service has always been consistent and trustworthy. He will go out of his way to serve the customer in a gracious, sincere way. For example, when he had to check the mileage on our last car, it was pouring outside. When he came back in, he brought our umbrella (which was in the car) inside for us so we wouldn't get wet when we left. It's those little, thoughtful things he does beyond his professionalism, that make him stand out as a dealer. We will continue to come back to this dealership because of his great service. Teresa Aurand More
by Taurand60
August 07, 2014
Exceptional experience Karen Halloran was our salesperson on our purchase of a new Prius. I must say it was one of the best experiences we have had in purchasing a new veh Karen Halloran was our salesperson on our purchase of a new Prius. I must say it was one of the best experiences we have had in purchasing a new vehicle. From the initial contact with Karen to driving our new Prius home, she was honest, friendly and extremely knowledgeable throughout the entire process. She answered all of our questions and It was a pleasure doing business with her. More
by Esenycz
August 06, 2014
Second purchase from David Walker! Went back to same sales consultant David Walker and received same great service. Very honest and personable man.Easy to work with and has a genuine in Went back to same sales consultant David Walker and received same great service. Very honest and personable man.Easy to work with and has a genuine interest in making sure customers will be happy with their choice of vehicle and deal. Both cars I purchased fit my lifestyle perfectly. I highly recommend seeing David Walker for any vehicle , as I will for my third. More
by DMelfi
July 30, 2014
Awesome Experience! Jimmy Breslin was an amazing help! I was searching for a new car with certain features and he found me a new 2014 Ford Escape SE which suits all of my Jimmy Breslin was an amazing help! I was searching for a new car with certain features and he found me a new 2014 Ford Escape SE which suits all of my needs. He hooked me up with a great payment plan too! He was friendly, knowledgable, and showed me how to set up everything in the car. I couldn't be happier with my vehicle or the experience. On top of that, all the other employees at Milham were incredibly friendly as well, and all made sure I had quality service. I highly recommend going to this dealership. I came from central NJ and would definitely say it is worth the trip. They treat you with respect and truly want to help you find the car of your dreams. More
by Erin421
July 28, 2014
Karen We came into the dealership looking for a new family car. After laying out the things we needed in a vehicle, Karen showed us a variety of new and us We came into the dealership looking for a new family car. After laying out the things we needed in a vehicle, Karen showed us a variety of new and used options until we found the right car for our family. Then she did a great job in assisting up to reach a fair price and we were on our way. I would highly recommend Karen and the Milham dealership to anyone looking a vehicle. More
by scott22725
July 28, 2014
Steven Bennett was very helpful and very professional. He found me a great car and was eager to meet my price point. He is great! was very helpful and very professional. He found me a great car and was eager to meet my price point. He is great! More
by marylisa88
Employees Worked With
Steven Bennett
July 28, 2014
Steven Bennett Steven is a great sales man! He has helped me lease two cars and I will be back again. I am very satisfied with him and all his help. He helped me wit Steven is a great sales man! He has helped me lease two cars and I will be back again. I am very satisfied with him and all his help. He helped me with get within my price range both times and with my new purchase of my 2014 Camry he was able to get my lease with just my signature. He is very friendly and is willing to go out of his way to help me. I am pleased with all Steven for all he has done for me. I will definitely be back to get another car when my lease is finished from Steven. I can't thank him enough for all of his help!! Steven rocks!! More
by Aberg90
Employees Worked With
Steven Bennett
July 27, 2014
professional employees We were undecided on what vehicle we wanted, test drove 2 priced 3, karen answered all our questions. Finance people worked hard to meet our budget. We were undecided on what vehicle we wanted, test drove 2 priced 3, karen answered all our questions. Finance people worked hard to meet our budget. This is the second vehicle we have purchased here and we have leased one other, we have never been disappointed. More
by pastorjoe1
July 26, 2014
Extremley Poor Sales Tactics I generally don't write reviews but I am compelled on this occasion to express my complete dissatisfaction for the Milham Company. On Saturday, 7/26, I generally don't write reviews but I am compelled on this occasion to express my complete dissatisfaction for the Milham Company. On Saturday, 7/26, my son and I visited Milham specifically interested in test driving a Ford Edge, receive some pricing for the vehicle as well as fair pricing for the trade-in of my sons vehicle. While my son was the customer, he had asked me to assist as this was to be his first "new" car experience. Also, having dealt with Milham previously and satisfactorily on the purchase of 2 Toyota vehicles as well as much success with the service area, we assumed this would be a good opportunity, a positive experience and show some generational customer loyalty with Milham. We were led to Jimmy Breslin who performed the sales duties as expected and was very good until it came time to leave. We had expressed from the start of this ordeal that we would NOT be purchasing a vehicle today, that we would be comparing the price elsewhere to assure we were getting a fair deal, etc. After the initial pricing sheet came back, we indicated that the trade-in price was not appropriate, tried to thank him for his time and requested the keys back for my sons vehicle. Didn't get them. Now the games began. Jimmy went off to his manager and came back with a better price on the deal. Again we thanked him for his time and requested the keys back. Didn't get them. Jimmy again went off to speak to his manager. When he came back with a Bill Kammetler, who began with the whole pressure spiel of end of month sales, need to move cars etc. Again, we asked for the keys, thanked for their time. Didn't get them. They went off one last time. When they came back, I sternly asked Jimmy for the keys which he finally gave to me and I dropped them on the desk. At this point Mr. Kammetler called me rude because the keys were dropped on the desk and he persisted to try and strong arm us into committing to a purchase that we said from the beginning was NOT going to happen today. At this point I told Mr. Kammetler that his words were clearly not appreciated and that any relationship I have with Milham have been ceased because of his actions specifically. Clearly, we were up front and honest from the beginning of our intent and I do not appreciate nor will I tolerate the actions taken by this person. Having managed people for over 40 years, I would tell you that this type of demeanor, activity, gamesmanship, sales pressure and most importantly, lack of respect for the customer, would have resulted in the termination of any employee of mine. Reading through other reviews of this establishment, this is not the first occurrence of this type of action and I only wish I would have read them before we stopped by this morning. I can only hope someone else has the opportunity to read this and prepare themselves for this type of treatment from Milham. Also, I have read the boiler plate responses from Milham on file to similar reviews. No need to respond to this one as this problem seems to be acceptable behavior, appears to be persistent, and, no one at Milham does anything about it. Lastly, in terms of wasting time, which we were also accused of, IF the sales team had given their best price the first time and IF the sales team would have listened to us when we asked for the keys back the first 3 times, we all would have had a better experience. More
by JEFFSUED
Employees Worked With
Bill Kammetler
July 26, 2014
new car I was pleased with the quick service and friendly people. The price was fair the car a bought. I would recommend this dealership to my family. I was pleased with the quick service and friendly people. The price was fair the car a bought. I would recommend this dealership to my family. More
by brad.cramer1
