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Koch 33 Ford

Easton, PA

3.9
644 Reviews

3810 Hecktown Rd

Easton, PA

18045

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644 Reviews of Koch 33 Ford

October 27, 2014

Kept on helping untilwe found what was right for me. I had some serious issues with trading in a vehicle that had a lot of negative value, which is exactly why I wanted to trade it in so badly, and after More

by mjheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
Oct 27, 2014 -

Koch 33 Ford responded

mjheart, Congratulations on your new car! I am very happy to see that we were able to do the research and find a car that is perfect for you. Todd is a great employee of ours.. he truly cares about the customers that walk through our door. Thanks for sticking out the couple week process with us. You are going to be very happy with the Mazda3 Hatchback, it's a great car and fun to drive. Good luck with your vehicle and please feel free to come in and see us at any time. Thanks! Tom Koch, General Manager

October 23, 2014

Jeffrey Vinson is exceptional salesman First of all, I would like to clear it 1st that we didn't end up buying a car from them due to circumstantial issues. I was extremely satisfied and ha More

by keyur82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2014 -

Koch 33 Ford responded

keyur, Thank you for logging on and leaving a comment even though you didn't purchase from us. We understand that you had some other complications and appreciate the nice message you left on our page anyway. Jeffrey is a great employee of ours and acts in the same manner of our entire dealership staff. We try to avoid the pushy, overwhelming and typical sales tactics of most dealerships and go for the alternative of being kind, friendly and informative. Though we weren't able to help you that day, we are here for you next time around. Please come back to see us at any time! Best, Tom Koch, General Manager

October 15, 2014

Execelent Customer Service on 2nd Vehicle Purchase This is now the 2nd vehicle I have purchased at Milham and we couldn't be happier with our new vehicle. Kevin Acevedo assisted me in the first car bou More

by Travis Brigalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2014 -

Koch 33 Ford responded

Travis Brigalia, Thank you for being a returning customer! I truly appreciate that you have come back to see us again! Both Kevin and Gerard are fantastic employees of ours. They are really dedicated to helping the customer find exactly what they are looking for. Sometimes car dealership experiences can be filled with pressure as it revolves around people spending a lot of money and not trusting in the person who is selling to them. With that, we try to be the exact opposite. Congratulations on your new car! Thanks again for coming to see us and we can't wait for your third visit! All the best, Tom Koch General Manager

October 13, 2014

Excellent Customer Service I've been in the market for a Toyota 4Runner for about a year, but could never find the one I wanted or felt I could afford the payments. I signed up More

by bvb108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 13, 2014 -

Koch 33 Ford responded

bvb108, Thank you for the great compliments! I really appreciate that you took the time to leave a comment regarding your experience. We try our best to provide each customer with service that will leave us all very pleased. I am thrilled to hear we were able to track down what you were looking for. You are going to love that car! Enjoy driving it and please come back to see us again! All the best, Tom Koch General Manager

October 04, 2014

Awful Experience All I can say is you should read the Yelp reviews on this place and choose any other dealer. The physical environment is offensive. The staff is eithe More

by JDSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
October 03, 2014

Ripped Off by Service adept. I came in for an oil change for my 2014 Ford Explorer. I was quoted a price of $42.99 for the oil change. Upon completion of the service I was hande More

by johnwheary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
J. Salvo
Oct 16, 2014 -

Koch 33 Ford responded

Mr. Wheary I understand our Service Director Troy Long contacted you and resolved your concern. Thank you for letting us know what happened and allowing us to continue our relationship. If you have any additional concerns now or in the future please feel free to contact me directly. Thank you for your business. Thomas Koch General Manager

September 18, 2014

Great service Kevin was wonderful to work with. He had the car waiting for us when we pulled in that morning. He also called me when he was off work to answer a few More

by Tchiddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2014 -

Koch 33 Ford responded

Hi Tchiddy, Thank you for leaving a comment regarding your experience with our Service Department! We really appreciate you taking the time.. I am thrilled to hear that Kevin was so helpful to you. We try our best to provide the ultimate service in both our Sales and Service departments. Good luck with your car! Please come back to see us in the future. All the best, Tom Koch General Manager

September 18, 2014

RV purchase from a New Car Dealer We had a different circumstance where we had been shopping for a slightly used RV. Interestingly enough, Dick Milham took a trade in on a new vehicle More

by cnsutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sebia, Nic Dolas, Garrett Hood, Tom Koch
Sep 19, 2014 -

Koch 33 Ford responded

cnsutton, Thank you for leaving a review regarding your experience at my dealership. I really appreciate the detail in your story to gain an understanding of the situation you were in. I am thrilled to hear we were able to successfully help you find the RV that will be perfect for your family. We try our best to provide our customers with the best service possible. With that, we listen to what you are looking for and work to negotiate and agree on a deal. When we are wrong or realize an error has been made we are happy to fix the issue. We try our best to treat our customers how we would like to be treated. Thank you for coming in to see us! We wish you and your family all the best in the fun years to come using your RV. That is an exciting piece of equipment to have! Have a great weekend and we hope to see you again in the future, Tom Koch General Manager

September 07, 2014

Friendly, Professional, Excellent Experience I Just Purchased a 2013 Camaro SS from this Dealership. I would like to begin by saying I have had a bad taste of NY Dealers. I was about to just give More

by JoeMyer77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ED, Eric
Sep 08, 2014 -

Koch 33 Ford responded

JoeMyer77, Thank you for driving 400 miles to come and see us! That is a great testament to the type of work we try to provide to our customers on a daily basis. We try our best to make the car buying/leasing process as easy as possible as we realize the purchase of a car can be overwhelming for customers. The 2013 Camaro is a great car on the inside and outside! That will be very fun to drive around. It's great to hear we saved you a ton of money compared to the other dealership you were working with. $10,000 is a HUGE chunk of change! On behalf of Ed and Eric and our entire dealership, i'd really like to thank you for coming in to to see us. Good luck with your car and we'd love to see you again in the future! All the best, Tom Koch General Manager tkoch@milham.com

September 01, 2014

Toyota purchase I visited a dealership in my hometown and they wouldn't even give me the time of day. It was recommended I go to Milham in Easton I found them to be More

by Moosetrax240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2014 -

Koch 33 Ford responded

Moosetrax240, Thank you for taking the recommendation you were given and trusting in us! We really appreciate the fact that you heard of us through word of mouth. Often times, that is the best way to go about finding something worth using. We try our best to work with our customers as best as possible. I am really happy to hear you were able to find the ideal car for you without much hassle. On behalf of our entire team, we'd like to thank you again for coming in and really appreciate that you would recommend our dealership to your friends and family. Happy September, Tom Koch General Manager tkoch@milham.com

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