Koch 33 Ford

Went for one vehicle and bought 2 I went to Dick Milham to look for a new car. Our salesman was Jeff Vinson. He was great. I was not sure what vehicle I wanted. He spent a lot of t I went to Dick Milham to look for a new car. Our salesman was Jeff Vinson. He was great. I was not sure what vehicle I wanted. He spent a lot of time with me and gave me several prices on different vehicles. He helped me pick out the vehicle that best suited my family. He was great and not arrogant or pushy like I find most salespeople to be. We got a great deal from Jeff and ended up buying two vehicles. Thank you Jeff Vinson for making our car buying experience a pleasant one. Also Guy Hagenbuch went above and beyond to help make this deal happen. Great experience. Dawn and Jason Pen Argyl, PA More

Kept on helping untilwe found what was right for me. I had some serious issues with trading in a vehicle that had a lot of negative value, which is exactly why I wanted to trade it in so badly, and after I had some serious issues with trading in a vehicle that had a lot of negative value, which is exactly why I wanted to trade it in so badly, and after coming into the dealership a few times over 2 weeks with repetitive attempts and failures at finding a suitable car that I could afford to purchase - finally we found success & I ended up with a beautiful 2011 Mazda3 hatchback, the perfect car for me! Even though there were a lot of issues with finding the right car initially, Todd Allen and the rest of the crew at Milham never gave up on helping me figure out my financing options and car options too, eventually we figured out what would work and in the end, we were incredibly successful. I can barely stop driving my new car! More

Jeffrey Vinson is exceptional salesman First of all, I would like to clear it 1st that we didn't end up buying a car from them due to circumstantial issues. I was extremely satisfied and ha First of all, I would like to clear it 1st that we didn't end up buying a car from them due to circumstantial issues. I was extremely satisfied and happy with the way I was welcomed and treated by Jeff Vinson. He was very cooperative throughout my visit. His approach to customer was different from others and it was noticeable. He wasn't pushy like some other sales persons at other places. Trade in value of my old car wasn't satisfactory and that's why we couldn't agree on a deal that day, but I have to accept that my car is old and don't blame them at all for that. I ended up buying my new car from some other dealer in New Jersey due to my tight work schedule. I regret not doing a business with Jeff at Milham. Extremely recommended salesman and dealer in the area as their vehicle prices are very competitive. I would have saved 500 dollars more by shopping a car from them. More

Execelent Customer Service on 2nd Vehicle Purchase This is now the 2nd vehicle I have purchased at Milham and we couldn't be happier with our new vehicle. Kevin Acevedo assisted me in the first car bou This is now the 2nd vehicle I have purchased at Milham and we couldn't be happier with our new vehicle. Kevin Acevedo assisted me in the first car bought there as well as this new one. Gerard Tracey was also a pleasure to work with. Together they made this an amazing experience. They are both a great asset to your company. More

Excellent Customer Service I've been in the market for a Toyota 4Runner for about a year, but could never find the one I wanted or felt I could afford the payments. I signed up I've been in the market for a Toyota 4Runner for about a year, but could never find the one I wanted or felt I could afford the payments. I signed up for a TrueCar quote and was contacted by several dealers, but after speaking with Sarah at Milham I decided to start there. She put me in touch with Jeff Vinson, who went completely out of his way to locate the exact vehicle I had been searching for. Even though the truck was located in Maryland, Jeff was able to dealer trade it and at exactly the price we had agreed upon. Throughout the entire buying process, I always felt like Jeff was very friendly, professional, and above all, on my side trying to get me exactly what I was looking for. More

Ripped Off by Service adept. I came in for an oil change for my 2014 Ford Explorer. I was quoted a price of $42.99 for the oil change. Upon completion of the service I was hande I came in for an oil change for my 2014 Ford Explorer. I was quoted a price of $42.99 for the oil change. Upon completion of the service I was handed a bill for over $70! The service guy told me they had to use "special oil" for my Explorer so it was more expensive. Sleezy dealership...I WILL NEVER BE BACK! More

Great service Kevin was wonderful to work with. He had the car waiting for us when we pulled in that morning. He also called me when he was off work to answer a few Kevin was wonderful to work with. He had the car waiting for us when we pulled in that morning. He also called me when he was off work to answer a few questions. More

RV purchase from a New Car Dealer We had a different circumstance where we had been shopping for a slightly used RV. Interestingly enough, Dick Milham took a trade in on a new vehicle We had a different circumstance where we had been shopping for a slightly used RV. Interestingly enough, Dick Milham took a trade in on a new vehicle and it happened to be exactly what we were looking for. Our first visit was quick to look it over and also feel out the dealership on how much they were willing to work with us on the price. Unfortunately, after that visit we weren't confident on the purchase working out. The salesman, James Sebia, kept working with the leadership team and informed me that they were ready to work with us. I made another appointment where they even let me tow this with my truck to get an idea how my truck would handle the trailer. This is something you'd expect from an RV dealer but, not something they really had to do for me. From that moment on, they worked with me on the price and we got to where we could make the deal. They were very accommodating on every aspect of the sale and had everything worked out quickly so we could basically hook up and go. Upon getting the trailer home, we noticed that something was missing that was there the first time we looked at the camper. I immediately called the Sales Manager and James Sebia our salesman. A few days later, we received word from the staff that they agreed the item was in there and that they would reimburse for the cost of the replacement that was needed. It wasn't something that was inexpensive either and they stepped up and did the right thing. Although it wasn't a car buying experience, they really went above and beyond to make everything work out. We are expecting years of family fun in our new RV. Thanks again Milham team for stepping up before and after the sale. I'll definitely be recommending anyone I know to you for a vehicle purchase and will keep you at the top of my list for my future purchases as well. More