Koch 33 Ford

Horrible Waranty Department Took my truck in for an issue. Issue wasn’t covered under their warranty. Charged me 130 bucks to get my truck back, and they charged me for a rental Took my truck in for an issue. Issue wasn’t covered under their warranty. Charged me 130 bucks to get my truck back, and they charged me for a rental that was supposed to be included in the service agreement. Horrible horrible hidden fees that are never talked about when you bring your vehicle in. More

Very happy satisfied customer I came in just to see if I could find a new vehicle to replace the leased one I had also gotten at Koch33.. My lease was almost up. I recently retired I came in just to see if I could find a new vehicle to replace the leased one I had also gotten at Koch33.. My lease was almost up. I recently retired and needed to find something more affordable for me now. The salesman was young but really new what he was doing. He found me what I was looking for and within an hour I was test driving what is now my new car. $200 a month less then I was paying. As always everyone I dealt with while I was there was very personable and professional. Thank you all for my third car from you. See you in 3 years. More

Happy with the service Time as expected parts were on hand price as originally estimated . Same as other experiences with state inspection and low oxygen problem I had resol Time as expected parts were on hand price as originally estimated . Same as other experiences with state inspection and low oxygen problem I had resolved at Koch this past year with my 13 year old fusion More

Gilmore truck service Dealership was very professional al and treated me fairly and respectfully. Service was fair and vehicle was left clean inside and out. I was very sa Dealership was very professional al and treated me fairly and respectfully. Service was fair and vehicle was left clean inside and out. I was very satisfied More

Airbag recall The service was excellent and received recommendations on a few things that will need attention in the future. Had my car back the very next day when The service was excellent and received recommendations on a few things that will need attention in the future. Had my car back the very next day when promised More

Great service This was my first time at this dealership. The facility is very clean. Employees are courteous and I was in and out quickly. Keep up the good work! This was my first time at this dealership. The facility is very clean. Employees are courteous and I was in and out quickly. Keep up the good work! More

Good honest dealer!!! Great service. Good honest dealer. Great management. Would definitely do business with again. Thank you for taking care of me. Making customers happy Great service. Good honest dealer. Great management. Would definitely do business with again. Thank you for taking care of me. Making customers happy is definitely their goal More

Camry loving and happy driving Lauren was absolutely amazing. Her patience and expertise knowledge reflects her ability to strive to the best. I’m highly recommending you see Laur Lauren was absolutely amazing. Her patience and expertise knowledge reflects her ability to strive to the best. I’m highly recommending you see Lauren and nobody else! More

Vehicle Recall Dropped off the night prior and was called when finished. Took in for passenger airbag inflator recall,oil change and wipers. Alignment check revealed Dropped off the night prior and was called when finished. Took in for passenger airbag inflator recall,oil change and wipers. Alignment check revealed right front problem. All items were taken care of by an efficient and friendly staff. More

Service People who know what they are doing. Let me know what was going to be done. Service writer was very knowledgeable and waiting room was clean. Also spo People who know what they are doing. Let me know what was going to be done. Service writer was very knowledgeable and waiting room was clean. Also spoke to salesman about new car when lease is up More