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Koch 33 Ford

Easton, PA

3.9
644 Reviews

3810 Hecktown Rd

Easton, PA

18045

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644 Reviews of Koch 33 Ford

March 04, 2019

Vehicle Recall Dropped off the night prior and was called when finished. Took in for passenger airbag inflator recall,oil change and wipers. Alignment check revealed More

by Motown4884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kratzer Brian Mulqueen.
Mar 05, 2019 -

Koch 33 Ford responded

Thank you for the excellent review! We always pleased to assist!

March 01, 2019

Service People who know what they are doing. Let me know what was going to be done. Service writer was very knowledgeable and waiting room was clean. Also spo More

by RickRicco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota and Mike
Mar 04, 2019 -

Koch 33 Ford responded

Thank you for the amazing review! We appreciate it!

February 26, 2019

Rrcent service Very professional crew, clean and comfortable waiting area. Work completed on time, car was clean after the service. My question about driver controls More

by AR Guard Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Salvo, Daniel Bernard
Feb 27, 2019 -

Koch 33 Ford responded

Thank you for the excellent review!

February 17, 2019

Incredible Customer Sercice Koch 33 always provides Incredible Customer Service, Rob from the Service department always gives in details what work will be done, time it will be r More

by Colltrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Stapinski, Robert Case , Ryan Valiente, Lauren Arnold
Feb 19, 2019 -

Koch 33 Ford responded

Thank you for the excellent review! We are always happy to assist!

February 14, 2019

Awesome experience, helpful people, knowledgeable, not pushy This dealership has knowledgeable people who not only are very friendly but are very helpful with all my questions and concerns. They answered all qu More

by Cookie66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood, Jared Hagenbuch
Feb 15, 2019 -

Koch 33 Ford responded

Thank you for the excellent feedback! We are always happy to assist!

February 14, 2019

Service for my F 150 My truck went in for an oil change. Rear brakes were done, as well as a front alignment. Done by noon and Rachel, at service, was very helpful. Good e More

by Russ311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel-service dept., John Salvo
Feb 14, 2019 -

Koch 33 Ford responded

Thank you for your excellent review!

February 13, 2019

Warranty Service Registration was efficient. Warranty work to be done was explained throughly. Rental car was clean and the gas tank was filled. Overall this was More

by Mary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Salvo
Feb 14, 2019 -

Koch 33 Ford responded

Thank you, Mary! We are glad you had a great experience!

February 12, 2019

Awesome! They were very helpful and patient, treated us like family. Answered all my questions and concerns. I felt confident that the job would be done right. More

by Jusrme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Johnson, Rachal Hower, Jared Hagenbuch
Feb 12, 2019 -

Koch 33 Ford responded

Thank you for the excellent review!

February 06, 2019

Koch 33 Ford The best Ford dealership around. Their employees do a great job and their work is superb. They care about the quality of their work and customer satis More

by Koch 33 Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant, Scott Smith,and Kelly at the desk.
Feb 06, 2019 -

Koch 33 Ford responded

Thank you for the amazing review! We are looking forward to your next visit!

February 02, 2019

Stressless, no pressure experience!! This was our second time purchasing a vehicle through Koch 33 Ford and Michael Hood. You can tell that Michael definitely cares about his customers an More

by gerim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hood
Feb 04, 2019 -

Koch 33 Ford responded

Thank you for the kind words and recommendation! We hope to see you again!

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