Kline Volvo of Maplewood

A place to feel safe with my car I consulted Robert "Bo" Dunaski about a change in my now 2-years old S80 transmission performance. He diagnosed a possible software problem, had a sof I consulted Robert "Bo" Dunaski about a change in my now 2-years old S80 transmission performance. He diagnosed a possible software problem, had a software download done and solved the problem. I always feel safe with Bo's judgment and problem-solving skill. Thanks, Bo! More

Restoring customer service Kline Volvo isn't perfect but certainly heading towards restoring customer care. Jody is always pleasant to work with and not your usual "push until t Kline Volvo isn't perfect but certainly heading towards restoring customer care. Jody is always pleasant to work with and not your usual "push until the customer hurts" service writer. I love the waiting area, although healthier snacks would be great (fruit). Free car washes always make me feel appreciated! More

Scott at Kline Volvo I have purchased five Volvos from Kline over the past twenty years. Kline has serviced them all. I drove 275,000 miles on one before I finally sold I have purchased five Volvos from Kline over the past twenty years. Kline has serviced them all. I drove 275,000 miles on one before I finally sold it. I have 250,000 on the one I brought in yesterday for tires and brakes. Kline keeps them running. Kline may be the best Volvo dealership with the best servicing department, but what ensures that I remain a loyal customer, who would not consider going elsewhere, is Service Advisor Scott Muellner. Ask for him! More

Recent Service MY recent service experience at Kline Volvo was excellent. It is good to see new construction and I look forward to my next visit. THANK YOU Scott MY recent service experience at Kline Volvo was excellent. It is good to see new construction and I look forward to my next visit. THANK YOU Scott Muellner for always taking good care of me, and fitting me in when I need. Your cheerful greeting is always appreciated. Also the service people behind the scene is always thorough and offer good service and advice. More

Excellent Service Appointment Jody Sandburg did an excellent job in facilitating the car's 10,000 mile service. Upon arrival she greeted me, retrieved the car's information, and co Jody Sandburg did an excellent job in facilitating the car's 10,000 mile service. Upon arrival she greeted me, retrieved the car's information, and completed the necessary paperwork. I had a few special requests and Jody noted them and within minutes, Dan, the service technician picked up the key and took the car to the service area. The car was finished sooner than I expected and Jody made sure all work was completed, including my special requests. The entire procedure was very professional and efficient. More

Another great Kline Volvo experience! Thanks again to Scott Muellner for super customer service! He is our "go to" man for handling service issues and questions. We are on our third Volv Thanks again to Scott Muellner for super customer service! He is our "go to" man for handling service issues and questions. We are on our third Volvo with Scott's help! Our 1992 ran like a top until a tree fell on it --- but we can't blame Scott for that! The Dehns More

Extraordinary customer service from professional I have had occasion to purchase multiple cars from Mellissa Daugherty in the past six years. With her expertise in finance, product cost and product I have had occasion to purchase multiple cars from Mellissa Daugherty in the past six years. With her expertise in finance, product cost and product knowledge she is the consummate professional in structuring a Volvo purchase transaction. She understands how to walk that fine line between protecting the profit margin and offering the maximally attractive deal to a serious buyer. I have observed her explain the complex features of a new XC90 to a colleague for almost two hours without missing a beat. Always pleasant, attentive and patient, she has always responded to my questions promptly - even from Alaska! She represents the best in a profession often disparaged by many and is a credit to Kline Volvo. More

Awesome I was looking for a slightly used SUV and visited Kline Volvo after visiting several dealers around town for few weeks. I was greeted by Karlene. I was looking for a slightly used SUV and visited Kline Volvo after visiting several dealers around town for few weeks. I was greeted by Karlene. Even though the SUV is per-owned they vehicle was detailed and kept clean, some of the other dealers I have visited, the per-owned looked and felt used. I wanted to trade-in and both Karlene and Melissa at their finance came very close to what I was expecting. Overall it was a great experience buying my used Lexus RX400H from Kline Volvo. I did recommend Kline Volvo to few of my co-workers. I am a senior customer service manager for a tech company, our hardware is used at most of the retail, transportation and government sectors. After 20+ years in service industry managing demanding clients, I truly appreciate and delighted to see good customer service. Thank you Karlene & Melissa, it took me 6 months to get around in write this review, sorry for the delay. More

Terrific Service! Jody Landburg is truly the gold standard for service and Kline Volvo is fortunate to have such a terrific associate. Jody is always helpful and pleas Jody Landburg is truly the gold standard for service and Kline Volvo is fortunate to have such a terrific associate. Jody is always helpful and pleasant whenever we have had our 2006 XC 90 in for service or simply had questions. We recommend her to all our friends who have Volvo's. Thank you! More

Above and Beyond Jody has been providing me and my 2006 Volvo with the best service for nearly 10 years. Recently I was having an issue with a terrible squeaking noise Jody has been providing me and my 2006 Volvo with the best service for nearly 10 years. Recently I was having an issue with a terrible squeaking noise coming from one of the tires. I was afraid that I would need a tow truck and an expensive repair. After talking with Jody, she was able to diagnose the issue over the phone, advise me to drive in to the dealer, and she had me back on the road in an hour! Best service associate at Volvo! More