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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,147 Reviews

5,147 Reviews of Klaben Ford Lincoln - Service Center

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February 01, 2025

This dealer is the top of the line for me. But they are trying to make fords mess right. It’s not fair to them. More

by KEITH.VINSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Anthony was excellent. As usual he was responsive and informative. He surprised me with warranty information. The hand car wash was superb. More

by deanebelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Nothing but the best all the way around. Professional, friendly, efficient. All tens on my end. More

by jimar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Klaben Ford is one of the most professional car dealerships I’ve ever been to from the counter to the mechanics to everything. They are the best and I wanna thank you for keeping my truck in the be More

by TNAZAR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

MY salesman Robert was very attentive. He made the process easy. I would definently want to work with him again More

by MSFRANKLIN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Mona is always professional and courteous. Klaben always makes things right when there is an issue. they always address any concerns with my 2022 Ford Edge. More

by bill425
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

My husband took my car in so I can only go on his opinion. He felt everyone was knowledgeable and quite efficient. We did not have to wait days for our car to be fixed and very pleased with how it ru More

by PERKBRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Mike helped me get my garage door paired. Even though I bought my Corsair elsewhere. He went above and beyond for me! More

by JORDAN
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

The service department was very good. The people are courteous and helpful. They also dealt with my recall. More

by Ifreudem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Brandon was very helpful with my issue i had with my 2021 F-150 and checked it out for me More

by Catfishslayer.1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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