Back

Klaben Ford Lincoln

Kent, OH

5.0
14,001 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1089 West Main Street

Kent, OH

44240

Directions

Filter Reviews By Type

Showing 14,001 reviews

November 14, 2016

Works Oil Change I typically have really good experiences at Klaben in Kent. I bought my car there and go there regularly for oil changes and some services. I waited a More

by ncorll
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott
Nov 14, 2016 -

Klaben Ford Lincoln responded

Thank you for taking the time to submit this review. Your comments are very important to all of our team members. I'm sorry we didn't provide you with timely service. You're right, 2 hours is too long. I'm very sorry if we added stress to your day. Thank you for speaking with our service adviser Joe French today. Joe truly wants to provide excellent service to our customers and was very concerned that you weren't completely satisfied with your recent service visit. I'm glad Joe was able to provide you with a solution that will make future service visits more convenient. Thank you for your patronage and we look forward to seeing you in the future. Carl Bujorian Service Director Klaben Ford Lincoln, Inc. cbujorian@klaben.com 330-593-6722

November 14, 2016

Excellent This review was very easy to write. Quick, effective, efficient, well planned and easy. Well done. A rental car was made available to me and it gre More

by DIANASl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2016

Amazing quick kind I went in and received respect, patience,and got just what I wanted. They were fast. Saved me money. It was very clean inside the building. I would r More

by 4 wheel drive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny King
November 14, 2016

New Lease This is the second vehicle I've purchased at Klaben. Doug Carter has worked with me on both of them. He has went above and beyond to make sure I got w More

by Mike76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Tom Nicodemus
November 14, 2016

Fantastic! They gave me a great deal on my trade in. They are so nice and friendly and really appear to appreciate you as a customer! More

by MS OLEKSIAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hryb, Tim Casto
November 13, 2016

Regular service MKX needed the service. I was glad they could schedule this at my convenience. I do like that the Lincoln service is free, and a loaner car is availa More

by BDARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
November 13, 2016

Very satisfied Our salesman, Tyler Kline, was very helpful, friendly and personable. We purchased a Ford F150 and Tyler was very familiar with that product. The of More

by jimandsusan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2016

awesome experience We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on c More

by TomandCindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2016

Loving my new Ford Escape! My new Ford Escape is wonderful. I feel so secure and safe while driving. I would like to thank Mike Cooney for his expertise and genuine commitment t More

by Lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2016

New Lease Leased our new SUV at Klaben through Kenny King. The process was seamless and I truly felt taken care of. I would highly recommend this sales person. More

by Lea0414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny King
...
1081
...