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Klaben Ford Lincoln

Kent, OH

5.0
14,002 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,002 reviews

November 22, 2016

I'm a return customer I have bought several cars from Klaben/ Kenny King. It's always a smooth and fun experience. I will definitely be back for my next car. More

by Tschmitt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny King
November 22, 2016

Very good. Mike Cooney is my salesman he always gives me the best service. Could not ask for a nicer person. I am very satisfied. I wil be back to Klaben. More

by NANALOU98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2016

One small detail was missed I go to Klaban for all of my service and oil change needs. I'm usually very pleased as I was with this service opportunity. However, this time the tec More

by Northeast Ohio User
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 22, 2016 -

Klaben Ford Lincoln responded

Thank you very much for the positive review. I'm very sorry that we did not reset your oil life indicator when you were here for maintenance work. I realize that we caused you some inconvenience. Please stop in or give us a call (330-677-2853) and we'll reset the light for you or give you instruction on how to do it yourself. Thanks for your loyalty and your business. Carl Bujorian Service Director Klaben Ford Lincoln, Inc.

November 21, 2016

Insurance claim The guys were courteous to my daughter when she dropped off the vehicle, and also provided and had ready a rental for her waiting. They kept me inform More

by geostorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
November 21, 2016

Was able to take care of me quickly. Kim was very helpful, knowledgeable and friendly. She was able to get me in quickly, diagnose the problem within a few hours and let me know what nee More

by KE_AJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2016

Great customer service! I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help. More

by Nikki1162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brinko
November 21, 2016

Knowledgeable, and very helpful Brandon is very knowledgeable and extremely helpful. He is more than willing to go the extra step to make sure we found exactly what we were looking f More

by Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
November 21, 2016

Great experience! Dan Peters is a great salesmen. Our experience in leasing our new Ford Edge couldn't have been any easier! Dan reviewed all the models and we were abl More

by Bill.stow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Peters, Jim Bills
November 21, 2016

Best sales experience ever! This is why I keep coming back! I have been a customer of Klaben Ford with Kenny King for over 16 years. I have always had an excellent experience which keeps me coming back time a More

by Debolton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny King
November 20, 2016

Excellent I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the o More

by Danielle Furness
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas
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