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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,041 Reviews

2,041 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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May 29, 2025

The experience at Klaben was excellent from start to finish! I would definitely recommend them for your service needs. Thank you and keep up the great work! More

by Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Very nice team members and they keep you informed if what they are doing, I really appreciate that. More

by theoldraven59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Service was great. Efficient, friendly and honest. I was made to feel appreciated. All my questions were answered More

by dsidw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I was very satisfiesd with Joe Hilliard and his team in the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work o More

by STEPHENBOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Joe Hilliard explained all aspects of my service visit thoroughly, helped with a loaner vehicle, and made the entire visit comfortable. Thanks Joe! More

by jim@ederlawohio.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

It always is clean & the first employees I encounter are very friendly. They keep me informed about my vehicle. More

by sewinpat13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Pleased with service and would return. Cant remember the lady who helped me, her picture isn't included in the survey. The man who helped when I picked up is. Thank you More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Service was excellent. Joe Hilliard is very thorough and makes sure your vehicle is taken care of. More

by cap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Joe always takes care of my vehicles he is the person I always go see . He is very pleasant to work with. Really appreciate his expertise. More

by rickrwhite3399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Work was preformed satisfactorily and in a timely manner. Communication with the service department was good. Car was clean after service More

by Nevin12640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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