Kirby Kia of Ventura

i have bought a variety of cars at different Dealers over the years. The experience dealing with Robert was the very best ever. No new KIA SOUL was available at the time , the grandson and i came to over the years. The experience dealing with Robert was the very best ever. No new KIA SOUL was available at the time , the grandson and i came to the showroom. Robert retrieved us from the Ventura Train station ,and returned us there after our business was concluded. No problem , do it gladly he said as he picked us up. We ordered a new Kia Soul plus to be delivered several week later. The Price was right. No pressure just as easy as can be.. Today he himself delivered it and drove it up to Paso Robles. I think that is very excellent service. It was most appreciated . I can recommend dealing with Robert Papandrea whole heartedly, Thank you so much Erika K More

First service on my Optima. Great service, and timely. It was worth the drive to go back to the dealer for service. Thanks for the quick turn around was worth the drive to go back to the dealer for service. Thanks for the quick turn around More

Alex was exceptional in his customer service and Alex was exceptional in his customer service and knowledge of the cars for sale. I did not have a car, so he picked me up, took me to the bank so I c Alex was exceptional in his customer service and knowledge of the cars for sale. I did not have a car, so he picked me up, took me to the bank so I could make a deposit with a check, so I would be able to write my down payment for the new car which i intended to purchase. He then drove me to the dealership so I could buy a car. I had originally bought a Rio and then decided to see the Soul. He showed me the one on display and asked me if I like green. I told him I did but my favorite was red. He said he had one that had just came in and it was in the back but had not been detailed yet. He drove us in the back and proceeds to remove the entire plastic wrap that was covering the car. He was patient showing me all the xxx of the car and told me to come back whenever I had any questions. He programmed my cell phone to the Bluetooth so I could used that feature before I left the dealership. He was cordial, informative and said he loved his job as a salesperson at Kia. I would definitely recommend him to other customers. Thank You, Alex., More

I arrived to the Kia in Ventura on a Monday afternoon and from the second I set foot in that dealership I was treated with the BEST service. The whole process from beginning to end wasn't just a process.. from the second I set foot in that dealership I was treated with the BEST service. The whole process from beginning to end wasn't just a process.. it was an EASY process. They aquired my vehicle for me and had it ready for me the following day (Helen came in on her day of rest to help finish my purchase) Granted i did fall in love with my Kia Optima and i knew i wanted it right away. My sales person, Helen, made my parents and i feel very comfortable and excited on my new car. I thank her and the employees of Kia of Ventura for my happiness with my new purchase and overall experience. Thank you! More

Turned in my Forte, and stepped up to the Optima. The lease deal was awesome, actually lowered my payment. Helen was awesome, they did not have the color on the lot she found one elsewhere and it was wai lease deal was awesome, actually lowered my payment. Helen was awesome, they did not have the color on the lot she found one elsewhere and it was waiting for me the next day. She was as excited as I was. I love my new 2013 red optima. Thank you for everything. More

I recently had a fender bender with my vehicle. My insurance adjuster referred me to the auto body dept at Kirby. I was helped by Mr Bert Rodriguez. Mr. Rodriguez was not only very personable, but he insurance adjuster referred me to the auto body dept at Kirby. I was helped by Mr Bert Rodriguez. Mr. Rodriguez was not only very personable, but he phoned the Car Rental for me and was very courteous, friendly, professional and efficient. He is an excellent manager of the Collision Center. Also wanted to extend my gratitude to the technicians who did the work on my car which entailed replacing a back fender, replacing a rear latch cover, fixing a dent then painting and pin striping. Really great work. I am very happy. The result was much better than I expected. If I'm ever asked for a referral for auto body work, I will not hesitate to refer them to Bert Rodriguez and the technicians of the Kirby Collision Center. John Harrison, Ventura, CA More

Thank you Robert Papandrea for a very pleasant sales experience from beginning to end. From our initial conversation online up to the final sale, you were very attentive and helpful in every way. And of experience from beginning to end. From our initial conversation online up to the final sale, you were very attentive and helpful in every way. And of course most importantly you sold our car at a very fair price. There were no high stress sales pitches or pressure. Thank you for that. I would recommend Robert to anyone shopping for a car or even if your just looking now and need information. Once we completed our sale we worked with Jake Walters, the finance manager and once again our experience was very professional and pressure free. Jake gave us several options and actually was able to save us a considerable amount of money with his suggested financing. I will definitely shop this dealer and recommend them to my friends and family. Thomas Pappas More

Alex Koulakoff was a great help to us while we were undecided about the different models. He was well informed and honest about each models' pros and cons. Once we decided what we wanted, there was an undecided about the different models. He was well informed and honest about each models' pros and cons. Once we decided what we wanted, there was an issue on not being able to find the model in the color white. Alex was determined to find one, or to do whatever it took to get one. He kept in contact with us, keeping us in the loop with the process. He let us know that by the end of August, he would be getting one, and to our surprise one came in even earlier than we expected. He called us on Friday to let us know, we drove off with the car we wanted in the color we wanted by Saturday mid day. I am very happy with the fact that Alex could have pushed a different color on us, or just not made the effort to get one in. (Simi Valley Kia didn't want to work with us if they didn't have the car we wanted already on the lot. very disappointed in that dealership. They were rude on the phone) Alex was polite and very professional throughout the entire process and he is for sure a salesman I will recommend to anyone looking for a KIa. Kia of Ventura is lucky to have such an employee. More

The service department listened carefully to the history of the car and my concerns, answered my questions, discussed the work, and provided efficient service as promised. They were also considerate of my w of the car and my concerns, answered my questions, discussed the work, and provided efficient service as promised. They were also considerate of my waiting time and offered me transportation/drop off. More

ROBERT PAPANDREA thanks for your wonderful assistance in helping my 18 year old daughter with her car purchase! She can get to Moorpark college now, I have you to thank for that! You put your heart and s helping my 18 year old daughter with her car purchase! She can get to Moorpark college now, I have you to thank for that! You put your heart and self into your work and it shows considerably. I would recommend you to all my family & friends...thanks for going the distance! More