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Kings INFINITI

Brooklyn, NY

4.8
3,700 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,700 reviews

December 18, 2024

Great team great company. Greatly impressed by the service I received at infinity . Wouldn’t have it less More

by DONALD.MARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Donald.march, thank you for sharing your positive experience!

December 18, 2024

The best kings inifiniti does exceptional work and treat the customers with value like family More

by JUNE11224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

June11224, we are so happy to read such a great review about Kings INFINITI, Inc.! Thank you, and have a fantastic day!

December 18, 2024

Fantastic serviced. By the representative and all Personnal. Great serviced and very accommodated I’m very happy with the service!! Thanks. Ignacio vallejo More

by Ianvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Ianvallejo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

December 17, 2024

Very good and patient and willing to work with us would work with him again More

by Ezeezee5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Kings INFINITI responded

Hi Ezeezee5, Thank you for taking the time to leave a review for us at Kings INFINITI, Inc. We're happy we could meet your expectations! We hope you have a great day!

December 16, 2024

What a great experience I had with Danny . Everyone was very friendly and helpful. Definitely will recommend friends and family More

by sav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Carla is very nice , and always very helpful. I had great experience with her. Thank you More

by Amaliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

December 13, 2024

The customer service was exceptional and the concern to help solve the issue was genuine More

by L1destjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

L1destjr, thanks for your praise and kind comments about our team.

December 12, 2024

Some of the mechanics are very neglectful and careless. They scratched my car and the manager was quick to blame me, stating it didn’t happen there. I was highly offended but kept my calm throughout his More

by DILCIAMOREL1212
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John.
Dec 28, 2024 -

Kings INFINITI responded

Dilciamorel1212, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kings INFINITI, Inc. (718) 646-3331

December 11, 2024

They sold me a problematic vehicle and when I went back to change the vehicle they weren't cooperative. I went twice within a week and was given 2 different rates for the vehicle that just left their deale More

by PATSLOSH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Trantino
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Patslosh7, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (718) 646-3331 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 11, 2024

Excellent work and price on my car as always. 5 stars. Thank you Matt and team! More

by APepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Apepe, we're happy you found our staff to be so supportive during your experience here at Kings INFINITI, Inc..

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