King O'Rourke Buick GMC
Smithtown, NY
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328 Reviews of King O'Rourke Buick GMC
The experience with Jackie made me feel no pressure and took the time to help me get my dream truck. Everything from start to finish was smooth. Great communication and answered all my questions. I left wi took the time to help me get my dream truck. Everything from start to finish was smooth. Great communication and answered all my questions. I left with a truck that I have been dreaming to have my whole life. THANK YOU SO MUCH FOR MAKING MY DREAM FINALLY COME TRUE! I would recommend Jackie to anyone looking for their next dream vehicle!!!! More
At the time of sale very pleasant & professional salesman/finance. But when we brought our $80,000 truck to service there was an issue with the service contract they messed up on they scammed us int salesman/finance. But when we brought our $80,000 truck to service there was an issue with the service contract they messed up on they scammed us into $200 & lied to us about fixing the problems with the vehicle & said they ordered parts back in February of 2022,, it’s July! The parts are still not in???? They have not returned a single phone cal for months!!!! We will not be doing any business with them in the future! And I don’t recommend this place! More
Had to bring in my brand new car the day after I picked it up for service because they left it in demo mode. Had to get a rental because they had no loaners, and was told it would be completely reimbursed. it up for service because they left it in demo mode. Had to get a rental because they had no loaners, and was told it would be completely reimbursed. They had my car 3 days and here we are 4 months and many phone calls later and still no reimbursement. Nobody seems to wanna help. More
Nice ppl, precision work. Jackie is very helpful and professional. I recommend anyone looking to purchase new or used car to go there Jackie is very helpful and professional. I recommend anyone looking to purchase new or used car to go there More
Sooo Im reading all these reviews from prior customers… not 1 reply was a apology… Seemed to be shady responses… I put down a deposit on a vehicle Which I am going to cancel and go else where…. not 1 reply was a apology… Seemed to be shady responses… I put down a deposit on a vehicle Which I am going to cancel and go else where…. More
The sales people are excellent. The service department is excellent, however, I would be leery of the “Butler Service” that they sell as an add on. I have not had the best of experi The service department is excellent, however, I would be leery of the “Butler Service” that they sell as an add on. I have not had the best of experiences with that service. I will give them a “C” for effort, it seems that they want to do the right thing but the application is where they struggle. That being said, the do try to make things right when you are not happy. More
Great experience with Jackie! She exceeded my expectations! I was told she was good, but totally did not expect her to be this good! Thank you Jackie and the King Orourke Team for getting me thi expectations! I was told she was good, but totally did not expect her to be this good! Thank you Jackie and the King Orourke Team for getting me this great deal on my new Truck!!! More