King O'Rourke Buick GMC
Smithtown, NY
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325 Reviews of King O'Rourke Buick GMC
once again king orourke has been my dealership since 1999. i just purchased another vehicle 2023 gmc acadia. thank you joe and tom in sales. 1999. i just purchased another vehicle 2023 gmc acadia. thank you joe and tom in sales. More
My wife took her car in for an oil change and Tohave a break inspected, and you see if it needed anything else. They ended up giving her a wheel alignment that she never asked for and never gave her a pri break inspected, and you see if it needed anything else. They ended up giving her a wheel alignment that she never asked for and never gave her a price before completing the work. Then she was told that her rotors needed to be resurfaced and it would cost her 939. That price is highway robbery, it would be a 1/4 of that cost to put brand new rotors on. Beware of this company they pray on women. More
I made a big mistake buying from this dealership. I am a loyal GMC customer, but this was my first time buying from King O'Rourke. They had a bigger selection and desperately wanted to beat the price I am a loyal GMC customer, but this was my first time buying from King O'Rourke. They had a bigger selection and desperately wanted to beat the price of the other LI dealers. I stressed how important the safety features were. I was told I had the safety package with everything I needed. I called right after I leased the car because I wasn't getting the blind spot alert. Now no one wants to take my calls or be helpful. I was treated rudely on the phone now that they know I will never buy a car from them again. More
great dealer, service department best on Long Island. my family has been buying cars and trucks from this dealership for 30+ years. they treat people with a touch of class not found at other dealership my family has been buying cars and trucks from this dealership for 30+ years. they treat people with a touch of class not found at other dealerships. Greg Varady. More
This is the worst place I have ever dealt with. Ordered a vehicle and asked the salesman Tommy to just keep me informed on the progress . Not transparent, several phone calls and texts to dealershi Ordered a vehicle and asked the salesman Tommy to just keep me informed on the progress . Not transparent, several phone calls and texts to dealership to just get a update . No return call , still have not returned my deposit . Worst customer service I have every received. More
The experience with Jackie made me feel no pressure and took the time to help me get my dream truck. Everything from start to finish was smooth. Great communication and answered all my questions. I left wi took the time to help me get my dream truck. Everything from start to finish was smooth. Great communication and answered all my questions. I left with a truck that I have been dreaming to have my whole life. THANK YOU SO MUCH FOR MAKING MY DREAM FINALLY COME TRUE! I would recommend Jackie to anyone looking for their next dream vehicle!!!! More
At the time of sale very pleasant & professional salesman/finance. But when we brought our $80,000 truck to service there was an issue with the service contract they messed up on they scammed us int salesman/finance. But when we brought our $80,000 truck to service there was an issue with the service contract they messed up on they scammed us into $200 & lied to us about fixing the problems with the vehicle & said they ordered parts back in February of 2022,, it’s July! The parts are still not in???? They have not returned a single phone cal for months!!!! We will not be doing any business with them in the future! And I don’t recommend this place! More