Back

King Ford

Murphy, NC

4.9
131 Reviews

88 Butler Mountain Rd

Murphy, NC

28906

Directions

Is this your dealership?

By Type

131 Reviews of King Ford

January 07, 2022

We've never had a group of people who seemed authentically interested, earnest and caring about helping us and meeting our needs. They epitomize southern hospitality at its best. We bought a More

by Craig & Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. King, Eric, Bill, Chris, Shane, Dillon
Jan 07, 2022 -

Craig & Anne responded

We've never had a group of people who seemed authentically interested, earnest and caring about helping us and meeting our needs. They epitomize southern hospitality at its best. We bought a very low mileage 20-yr old classic car and they put the car through a thorough inspection of its condition for us. A new fuel pump was needed and some fresh gaskets. They provided all of this at no extra charge to us above the agreed upon sales price. They meant and mean it when they say they will make EVERYTHING about the car right for us, at no extra charge. This pertains to a few future issues which may arise due to age, such as: old gaskets and hoses, too. This they would do in spite of the fact the car was sold without warranty due to its age. This is the 2nd vehicle we purchased from King Ford because of their honesty and talented staff--mechanics included. The first vehicle we bought from them was a used F-150. This dealership is very fair to its customers. They've proven they mean what they say. Their service is the best we've ever experienced, and we're in our 70s; hence, we've had a lot of cars over all of these years. We know all about the differences between dealerships, pricing and service. King Ford in Murphy, NC is the most EXCELLENT of all time.

November 29, 2021

King Ford has an outstanding service department. They have the best auto technicians in the state. I would not take my vehicle anywhere else to be serviced. King Ford is the best! More

by mpfarley68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mintz, Danny Farley
November 19, 2021

Honesty when working on vehicle and very precise in finding problems with vehicles. Prompt in service vehicle. Chris. More

by mdj696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
October 26, 2021

King Ford is an excellent dealership. We have purchased a 2019 Escape and a 2021 Ranger from them and was treated like royalty! More

by lwmwraxt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Brooks, Cole Postell, Chris Mintz
October 25, 2021

Service contact is very friendly. Easy to schedule, easy entry, quick service. The coffee could use some work. More

by atticus0873
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
October 11, 2021

Excellent service, great staff and reasonable prices. Always happy with King Ford. I highly recommend King Ford. More

by Warren9073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All staff
October 04, 2021

Everyone was very nice and helpful. They took the time to answer my questions and didn’t make me feel stupid for not knowing. More

by michaelcofer79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in the shop
August 16, 2021

Great place to have your vechicle serviced. Quality work generaly timely schedule. Friendly staff. Nice customer service area to wait for your vehicle. I would recommend. More

by bcbrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know.
August 01, 2021

My experience was very good, I enjoyed working with my salesperson Chris Atkins he was great with helping me buy my new car. We also met the general manager which we liked. After buying my new car there s More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Atkins and Danny svc manager
July 26, 2021

The service department is awesome. Just drive up and the doors open, then your car is brought back to you. You can actually watch clips of your car being serviced while you wait. More

by kimadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
...
7
...