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Kia of Frisco

Frisco, TX

4.5
134 Reviews

10220 TX-121

Frisco, TX

75035

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134 Reviews of Kia of Frisco

January 27, 2024

David was kind and courteous. Most importantly he was knowledgeable about all aspects of the cars I was there to see. More

by Justin.fuente
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Flores
Jan 29, 2024 -

Kia of Frisco responded

Hi Justin, Thank you for choosing Kia of Frisco! We're thrilled to hear that David's kindness, courtesy, and extensive knowledge about the cars made your experience exceptional. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to providing excellent service on your next visit to Kia of Frisco!

January 27, 2024

Very professional, effective, and efficient! Staff (Marii) is highly customer focused and made the car buying process delightful! More

by mavellanet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arian H., Marii Chandler
Jan 29, 2024 -

Kia of Frisco responded

Hi Mavellanet, It is truly heartening to hear about your positive experience at Kia of Frisco! We are delighted that our staff, especially Marii, provided professional, effective, and efficient service, making your car buying process delightful. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything specific you'd like to share or discuss further, please feel free to reach out. We look forward to serving you again in the future!

January 27, 2024

Blake and James at Kia of Frisco are amazing! ! My daughter and I watched so many YouTube videos and researched so much on how to deal with car salesmen and came in confident, but they were so ama More

by hannacastillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Seale, Blake Auriti
Jan 29, 2024 -

Kia of Frisco responded

Hi Hanna, A warm and hearty thank you for sharing your wonderful experience at Kia of Frisco! Blake and James are truly amazing, and we're delighted to hear that they made your car buying experience comfortable and enjoyable. Your confidence and excitement are contagious! We appreciate your trust in us and look forward to having you drive away in style with your new car!

January 25, 2024

Everyone I interacted with, from the original sales person(Mr. Risner) to the people who helped with my out of state title questions(Michael and Michelle), was extremely kind, helpful and professional. More

by amy
Recommend Dealer
Yes
Employees Worked With
Michelle Tolley, Michael Rodriguez, Chad Risner
Jan 26, 2024 -

Kia of Frisco responded

Hi Amy, We're delighted to know that our team at Kia of Frisco, including Mr. Risner, Michael and Michelle were able to assist you effectively! We appreciate your kind words about their professionalism and helpfulness. Thanks for choosing us, we hope to see you again soon!

January 23, 2024

Blake went above and beyond for me when I purchased a 2020 Tahoe from him. He not only got me everything I wanted in a car and a loan but also made it happen with in one business day. He took a very stre More

by natalie.m.wendt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Auriti
Jan 23, 2024 -

Kia of Frisco responded

Hi Natalie, Thank you for your positive feedback about Blake and Kia of Frisco! We're thrilled to hear that Blake made your 2020 Tahoe purchase effortless and easy. We appreciate your recommendation and look forward to serving you again in the future.

January 20, 2024

Kevin made us feel very welcome and the process was surprisingly fast. Loved the service! More

by Marcel Garland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Kevin Martin
Jan 22, 2024 -

Kia of Frisco responded

Hi Marcel, We greatly appreciate your fantastic review! Kevin will be thrilled to hear that he made you feel welcome, and we're pleased that the process exceeded your expectations in terms of speed. Your satisfaction is our top priority, and we hope to serve you again at Kia of Frisco. Looking forward to welcoming you back!

January 19, 2024

Never again! The entire process just makes me sad, but more than buying is the service. They could not be bothered to sit down and discuss my concerns. Do your More

by manijur67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center Manager
Jan 23, 2024 -

Kia of Frisco responded

Hi Manijur, We value all customer feedback, as it helps us improve our services. It's regrettable to learn that your concerns were not addressed during the process, and we understand the importance of effective communication. We would like to gather more details about your experience to address your concerns appropriately. If you're open to it, please reach out to us through the number below so we can understand your situation better and work towards a resolution. Best, DJ Cabrera - Service Manager - 469-347-6751

January 14, 2024

Great customer service with no pressure sales. Luke Knight was excellent to work with today More

by Sleepygirlt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Knight
Jan 15, 2024 -

Kia of Frisco responded

Hello! Thank you for your positive review! We're pleased to hear that you had a great experience with Luke Knight and that our team provided excellent customer service with no pressure sales. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We value your feedback and hope to see you again at Kia of Frisco!

January 14, 2024

I had a great time buying my car at Kia. Luke was incredibly helpful with finding the right car for me More

by zoechristensen3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Knight, Ed Ossai
Jan 15, 2024 -

Kia of Frisco responded

Hi Zoe! We're so glad to know you had a great time with us at Kia of Frisco! It's wonderful that Luke was able to assist in finding the perfect car for you. Thanks for sharing your experience and we hope to see you again soon!

Jan 15, 2024 -

zoechristensen3 responded

Had a great time buying my car. Great communication from the staff & everything went perfect

Jan 16, 2024 -

Kia of Frisco responded

Hi Zoe, Thank you for your kind words! If there is ever anything else we can help with, please do not hesitate to let us know!

January 14, 2024

David Flores is the best seller at Kia Frisco dealership. Very helpful guy. I recommended to come and see him More

by carolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Flores
Jan 15, 2024 -

Kia of Frisco responded

Hi Carolina, Thank you for your recommendation and positive words about David Flores! We're thrilled to hear that he provided excellent service during your visit to Kia of Frisco. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support, and we hope to have the pleasure of serving you again in the future!

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