Keyes Toyota

Sam nejad has to be the best service advisor I've had. Honest and to the point. Makes my life so easy it's almost a pleasure getting my car serviced. Honest and to the point. Makes my life so easy it's almost a pleasure getting my car serviced. More

Great service. Car is humming great. Sam N was our service consultant. Thanks for your help! Car is humming great. Sam N was our service consultant. Thanks for your help! More

Took them over a month to respond to me. Then once they did I informed them I had purchased a car. Yet they kept calling, and emailing. Today I got a voicemail and couldnt understand where " Then once they did I informed them I had purchased a car. Yet they kept calling, and emailing. Today I got a voicemail and couldnt understand where "John" was calling from, so I called back and was answered with "SALES" So I had to ask, what are you selling. The gentleman that answered said "what do you want me to sell" It was definitely the same guy from my voicemail. I said John just called me, he said there's no John here. I said that's funny because you just called me, he said I didnt call you - I said that's odd because its your voice on my voicemail, which he replies HMMMM. Based off this phone call alone, I would NEVER EVER go to Keyes in Van Nuys. SO UNPROFESSIONAL More

Had the part my car needed on hand when no one else had it and was able to get the repair completed in only one day. xxxx yah I’m satisfied!! it and was able to get the repair completed in only one day. xxxx yah I’m satisfied!! More

Keyes Toyota always provides excellent service for their customers. My Service Advisor explained everything concerning my vehicle. I appreciate Eddie Sanchez my Service Advisor....Thank S.Clay... customers. My Service Advisor explained everything concerning my vehicle. I appreciate Eddie Sanchez my Service Advisor....Thank S.Clay... More

Fraud, illegal activity by Keys Toyota at Van Nuys location. Toyota charges me for unnecessary service. The sales manager mislead, and provide incorrect information. location. Toyota charges me for unnecessary service. The sales manager mislead, and provide incorrect information. More

Kirk is excelente person to help with my car and very sweet I like to back sweet I like to back More

Very helpful and got me a ride back home. My car was ready fast. Thank you for the great service My car was ready fast. Thank you for the great service More

Good service. Kenny Olivias did his job well. Not much Selection in the snack vending machine. Coffee is good Kenny Olivias did his job well. Not much Selection in the snack vending machine. Coffee is good More

All staff are very helpful and friendly and caring. I had an easy time with their help to find a car that I can afford! Thanks to the entire staff I had an easy time with their help to find a car that I can afford! Thanks to the entire staff More