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Keyes Toyota

Van Nuys, CA

3.8
361 Reviews

5855 Van Nuys Boulevard

Van Nuys, CA

91401

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361 Reviews of Keyes Toyota

February 17, 2022

The service representatives are polite and efficient. The work was done quickly. The waiting area is comfortable and pleasant. More

by margategb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fildiais
Feb 18, 2022 -

Keyes Toyota responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

February 17, 2022

I have a very good experience always especially with Maria Chutan, he is a very professional and he answer all my questions. More

by silva3328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Chutan
Feb 18, 2022 -

Keyes Toyota responded

We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

February 16, 2022

My personal stuff was gone through by someone in my glove box, my consule, and my trays were disturbed and thing were moved out of them. The back seat stuff was also moved around. More

by Mattcotterphotography
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one.
Feb 18, 2022 -

Keyes Toyota responded

Matt, Thank you for bringing this to our attention. We would like the opportunity to learn more about exactly what happened so we can get to the bottom of this. If you would like to share any more information, please email our General Manager at jsarvey@keyestoyota.com. Thank you.

February 14, 2022

Courtesy, informative, great service . I left my car and got it in a timely manner. I’d recommend More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 18, 2022 -

Keyes Toyota responded

Mary, Thanks for the great review! We appreciate your business and hope to see you again!

February 14, 2022

I wont be dealing with this dealership anymore. Future buys and leases will be dealt with else where. This dealership was all about bait and switch. More

by Moso
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armani, Hudson Wallbank
Feb 18, 2022 -

Keyes Toyota responded

We are sorry to hear to this and would like the opportunity to learn more about your experience so we can share it with our team. Please email our General Manager at jsarvey@keyestoyota.com at your earliest convenience. Thank you for your time.

February 11, 2022

The staffs are professional and at the same time friendly. I was courteously attended to. The service was great and prompt. I would recommend KEYES Van Nuys to people around me More

by None
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 14, 2022 -

Keyes Toyota responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

February 08, 2022

My visit this time was amazing experience, the service consultant John Fildisis checked in me in 4 minute after arrive in service center, and so fast checked in proses ever seen in dealer! and called me More

by Ramin K
Recommend Dealer
Yes
Employees Worked With
John fildisis
Feb 10, 2022 -

Keyes Toyota responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

Feb 10, 2022 -

Keyes Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

February 08, 2022

Chris helped me and was very professional and I was very happy with his service More

by mavisbaynard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service Department , Hudson Wallbank
Feb 10, 2022 -

Keyes Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

February 08, 2022

Service was okay. The service consultant who helped me did not identify himself nor did was he wearing a name badge. So I became frantic looking for him and my car when I later had a question. Weird exper More

by randalljoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Rodriguez
Feb 10, 2022 -

Keyes Toyota responded

Randall, Thanks for bringing this to our attention. please know that we will be sharing this feedback with our team. We appreciate your business and hope to work with you again.

February 03, 2022

Thank you Mehrad, Allen and Evan! I love my car! I will never go any place but Keys! I have never seen a dealership that worked so hard for their customers. You three gentleman went out of your way to make More

by Suzanne Fouke-Black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rezaie, Evan Hoffman, Mehrad Shahirfar
Feb 07, 2022 -

Keyes Toyota responded

Thank you for the awesome review and 5-stars, Suzanne! We appreciate your kind words and hope to see you again.

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