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Keyes Toyota

Van Nuys, CA

3.8
361 Reviews

5855 Van Nuys Boulevard

Van Nuys, CA

91401

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361 Reviews of Keyes Toyota

February 03, 2022

I purchased my car from the pre-owned selection at this location and have been servicing the car here ever since. From my purchase to every maintenance visit, I've been very impressed with the level of pro More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F., Hudson Wallbank
Feb 07, 2022 -

Keyes Toyota responded

Congrats on your new vehicle, Rachel! We appreciate your business and hope to see you again!

February 03, 2022

Sam Nejad has been my service consultant for the last 3 years. He has always been attentive and very fair with us. I have three trucks and bring them only to Keyes. Even if there is "bad" news, Sam will e More

by peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nejad, Hudson Wallbank
Feb 07, 2022 -

Keyes Toyota responded

We appreciate your loyalty to our dealership! Thanks for your time and we look forward to your next visit.

February 03, 2022

Very friendly staff, helpful and fast to respond to any customer in very organized manner More

by May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nijad
Feb 07, 2022 -

Keyes Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

Feb 07, 2022 -

Keyes Toyota responded

Thanks for the kind words, May! We appreciate your business and look forward to working with you again!

February 02, 2022

it is a good dealer, the attention is special they help me to choose my better option about new car] or buy my lease car More

by mchavez019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rene, Hudson Wallbank
Feb 07, 2022 -

Keyes Toyota responded

We appreciate the kind review! Please feel free to reach out if you have any questions. Safe travels!

Feb 07, 2022 -

mchavez019 responded

I am satisfied with service that they gave me, thank you

January 31, 2022

Very profecinal and helpful they work with you a commuted you needs Also the financial group very helpful More

by Roman.gamez
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez sales and Alvaro finanance
Feb 01, 2022 -

Keyes Toyota responded

Thanks for taking time out of your day to review us. We look forward to serving you again soon!

January 31, 2022

Took my car in for a recall and after they returned it back to me, I noticed the armrest was broken. I notified them and the manager with the rest of them were trying to convince me I brought it in that w More

by Petrosgazazyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Handigian
Feb 02, 2022 -

Keyes Toyota responded

Petros, Thank you for sharing your experience with us. We would like the opportunity to discuss this matter with you further to learn exactly what happened during your appointment. Please email our General Manager at jsarvey@keyestoyota.com. We appreciate your time and hope to reach a solution.

January 28, 2022

Keyes Toyota is one of the best dealer for car service. They delivered the se on time as promised. More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Jan 31, 2022 -

Keyes Toyota responded

Luis, Thanks for the 5-stars! We appreciate your time and look forward to your next visit!

Jan 31, 2022 -

Luis responded

Kirk Oliva is an excellent service writer. He tells me an estimated time when my car will be ready and always meets that time estimate. He gives me a call when my car is ready or if I'm in the waiting area he comes to me and goes over the results of the service.

January 25, 2022

I have been going to this dealer for years. Sam Nejad has been handling services for both my cars. The services have been timely and just. More

by esfandb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nejad
Jan 26, 2022 -

Keyes Toyota responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

January 25, 2022

The dealership is very clean lots of room in the waiting area .big tv and beverages. More

by Omiramontes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Jan 26, 2022 -

Keyes Toyota responded

Thank you! We're so glad you stopped in. Give us a call if you have any questions.

January 20, 2022

They did a good job of serving my car and prevented me from having serious problems in the future. More

by ncohen181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Jan 24, 2022 -

Keyes Toyota responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

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