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Keyes Toyota

Van Nuys, CA

3.8
361 Reviews

5855 Van Nuys Boulevard

Van Nuys, CA

91401

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361 Reviews of Keyes Toyota

February 25, 2022

Excellent service My advisor, Kirk is a very nice guy Is a peace of mind ti known my car is in good hands More

by L K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Feb 28, 2022 -

Keyes Toyota responded

We’re so happy to hear you had a good experience. Hope you have an amazing day!

February 25, 2022

Service specialist Sam is absolutely great! Will make sure to come back to him with all service needs, thank you! More

by Gregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nejad
Feb 28, 2022 -

Keyes Toyota responded

Gregory, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

February 25, 2022

Easy in an out of the dealer. Got rides to and from work. Excellent service. More

by Raul Ferrando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service consultant. , Hudson Wallbank
Feb 28, 2022 -

Keyes Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

February 24, 2022

Car was serviced and ready for pick up at the time promised. Have been coming here for many years and have always been satisfied with their service. More

by elmo.halpern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John L.
Feb 25, 2022 -

Keyes Toyota responded

We appreciate the positive feedback! Hope to see you again in the near future!

February 23, 2022

Mario Chutan always provides excellent customer service . He explains about he services that i need and done them in timely manner . More

by kowillrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Chutan
Feb 25, 2022 -

Keyes Toyota responded

We appreciate the review. Thanks for taking the time. Have a wonderful day!

February 22, 2022

Alex, was very helpful and informative, it was my daughter’s first car buy experience and although it took a long time to complete the whole process it was worth the wait. More

by arturochavez6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Donyael
Feb 23, 2022 -

Keyes Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

February 21, 2022

The worst services i everhave not going back no more at this place no way More

by Manuella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hudson Wallbank
Feb 23, 2022 -

Keyes Toyota responded

Manuella, Thank you for your feedback. We apologize that your experience wasn't 5 stars. We would love to discuss this issue with you further so that we can resolve it. When convenient, please contact our General Manager, Jim Sarvey, at jsarvey@keyestoyota.com. We appreciate your time.

February 20, 2022

Keyes Toyota is great at doing their job and taking care of the customer at the service Dept. Every time I come to service either of my cars I am always help by Kirk. He makes sure I am written in appropria More

by design2arch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Oliva
Feb 23, 2022 -

Keyes Toyota responded

Thanks for the review. We look forward to working with you again soon!

February 19, 2022

The waiting room for customers is the best I have ever seen. The services is great. More

by jdhimdis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert shop foreman. , Hudson Wallbank
Feb 23, 2022 -

Keyes Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

February 17, 2022

Service was excellent and explanation of the services were explained thoroughly. Gilbert A. and Kenny were courteous and knowledgeable. My car runs beautifully! Thanks! More

by ramabisca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Avelar, Kenny, Hudson Wallbank
Feb 18, 2022 -

Keyes Toyota responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

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