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Keyes Toyota

Van Nuys, CA

3.8
361 Reviews

5855 Van Nuys Boulevard

Van Nuys, CA

91401

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361 Reviews of Keyes Toyota

March 14, 2022

GENUINELY helpful. Nima M. was delightful and so was the finance/ contractor, A. Ghanesian. They did NOT have a sleazy, manipulative, conning salesman essence. They di More

by Theresa T. H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nima Mousavi
Mar 15, 2022 -

Keyes Toyota responded

Thanks for the great review, Theresa! We appreciate your business and hope to see you again.

March 12, 2022

They are always helpful, know what they are doing and get my car done when promised. More

by eperl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 15, 2022 -

Keyes Toyota responded

We're glad to hear that your service went well! Thanks for the review and we look forward to your next visit. Safe travels!

March 12, 2022

Excellently service provided no problems At all all service was good and excellent everything went we’ll More

by Josephkahenian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advicer, Hudson Wallbank
Mar 15, 2022 -

Keyes Toyota responded

We appreciate your kind words and hope to work with you again!

March 11, 2022

Sam my advisor gave me the full treatment and informed me about something I misunderstood. He clarified that I need to get my oil changed at least once a year even though I have synthetic oil. I drove 5,000 More

by anthony.tassinari
Recommend Dealer
Yes
Employees Worked With
Sam Nejad
Mar 15, 2022 -

Keyes Toyota responded

Glad to hear everything was taken care of, Anthony! Please let us know if you need anything else. Safe travels!

March 10, 2022

Edgardo Moncada the salesperson was very courteous and professional, i never felt pushed nor pressured More

by Neneng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Mar 11, 2022 -

Keyes Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

March 10, 2022

My service advisor helped me find the cause of my car's poor performance and offered to repair it at a reasonable price. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Oliva
Mar 11, 2022 -

Keyes Toyota responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 10, 2022

Mark was amazing, very knowledgeable and patient. The transaction went smooth and faster than expected. I would definitely recommend this dealership, and will return for any future purchases or lease More

by Claudia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 11, 2022 -

Keyes Toyota responded

We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

March 09, 2022

The service person, David, was friendly & good. Tried to explain everything that's going on with my car. Overall, the service is smooth & very satisfactory. More

by wh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 11, 2022 -

Keyes Toyota responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

March 09, 2022

Professional, good service and completed in a timely manner. Good communication too. I would not go anywhere else. More

by clr.evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Mar 11, 2022 -

Keyes Toyota responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe

March 09, 2022

Friendly team, got acknowledged quickly upon arrival, and clean guest service area. I would have liked to have seen a "clean" and "used" pen container since we are still keeping an eye on this pandemic. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 11, 2022 -

Keyes Toyota responded

Hi Ron, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. We will share this with the team!

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