Keyes Toyota
Van Nuys, CA
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361 Reviews of Keyes Toyota
Had my 130k mile service plus 2 fluid exchanges: brake and transmission. John my service advisor was great. Explained everything and very accurate in terms of timing. He arranged for my ride home and back and transmission. John my service advisor was great. Explained everything and very accurate in terms of timing. He arranged for my ride home and back when the service was completed. I have been a loyal customer and will continue to be. More
All positive in general. I bit of extra pressure. What else to expect from car salesmen? The transaction is not closed yet. Will see how it will be finalized. I bit of extra pressure. What else to expect from car salesmen? The transaction is not closed yet. Will see how it will be finalized. More
Been going there for about 3 years now always satisfactory, thanks John F. Always friendly and nice, thanks for looking out for my car satisfactory, thanks John F. Always friendly and nice, thanks for looking out for my car More
a foreman inspected my car for leaking power steering but poor guy he can’t tell exactly where the fluid is coming from. toyota replaced it last july under warranty. common … a guy who supposed to know a lo poor guy he can’t tell exactly where the fluid is coming from. toyota replaced it last july under warranty. common … a guy who supposed to know a lot, guessed that it might come from leaking transmission. but if the problem is not warranty, the foreman would tell what is wrong in a heart beat but then again it’s under warranty that’s why his mind did work properly during my visit. More
They tell you one day that the vehicle is good . And then later you take it back they say something is wrong . They are just money hungry dealership. I spent thousand of dollars on my vehicle and th And then later you take it back they say something is wrong . They are just money hungry dealership. I spent thousand of dollars on my vehicle and they want me to continue spending thousands. Sorry try fooling someone else. More
Keyes Toyota Service is excellent. Advisor was very helpful, diligent, courteous, personable & knowledgeable. Service was done timely. Advisor was very helpful, diligent, courteous, personable & knowledgeable. Service was done timely. More
It’s a terrific dealership and I have always loved taking my car to this company. The staff is super courteous and the work is always top-notch. I had a glitch the other day waiting for my car, though. I was my car to this company. The staff is super courteous and the work is always top-notch. I had a glitch the other day waiting for my car, though. I was told the tube-up was “definitely” going to be finished in two hours, but it was actually more than three hours. A representative stopped by my table since I was waiting at the dealership and offered to check what was going on for me. An hour later he still had not returned to tell me what my car status was. Finally, I received a text that the work was completed. Still a great company, but there are still hiccups. More