Keyes Toyota

I had a battery problem and had no time to schedule an appointment. They took me in, diagnosed the issue (had nothing to do with battery) fixed the problem and was on my way. Thanks Kirk!!! appointment. They took me in, diagnosed the issue (had nothing to do with battery) fixed the problem and was on my way. Thanks Kirk!!! More

Super excellent service ever. 👍👍👍😊 I can’t described my joy & experience after my car periodic service. 👍👍👍😊 I can’t described my joy & experience after my car periodic service. More

Excellent fast polite service enjoyed the free coffee and the comfortable lounge thank you Very much the comfortable lounge thank you Very much More

I have been very unhappy with service at other Toyota dealers that are closer. I bought my car barely used from a family friend so did not have a purchase experience at Toyota. Very early on, I stopped dealers that are closer. I bought my car barely used from a family friend so did not have a purchase experience at Toyota. Very early on, I stopped at this dealership because I was driving by and needed a clock adjustment. It was a great experience but Keyes is a haul from where I live. After trying three other dealers for service (the two closest to me were the worst), I returned yesterday for a 30K mile service. Terrific experience, transparent and helpful. David made an effort to "connect" with his customer instead of treating it like just another transaction. Inconvenient, I will go back. More

Thanks Sam for your help. Looking forward to seeing you again at next service, thanks David Looking forward to seeing you again at next service, thanks David More

Excellent as usually, Chris was very helpful I have been going to Keys since I had my 2007 Toyota. always great service. going to Keys since I had my 2007 Toyota. always great service. More

They did a great job. We are happy the car got fixed just the labor way too expensive. We are happy the car got fixed just the labor way too expensive. More

Brought in car after a tire blew out and tore some wires and broke some sensors. Got it repaired and took care of some routine maintenance that hadn't been done because I have not been driving as much due and broke some sensors. Got it repaired and took care of some routine maintenance that hadn't been done because I have not been driving as much due to working mostly from home after Covid came out. Thanks to Sam Nejad, and the technicians who worked on my car. More

Service advisor was absolutely clueless. Instead of listening to me he went on about his teeth problems for 15 minutes and kept me waiting for over 20 minutes of which I was early and their Instead of listening to me he went on about his teeth problems for 15 minutes and kept me waiting for over 20 minutes of which I was early and their were no customers waiting around. Then after checking my car in I begun to get suspicious when he said 4-5 hours and it ended up being over 6 before they called back after a 10k mile service and said my vehicle was ready with 20 minutes to pick it up before service closed for the weekend! Courteous? I think not! Shame the sales people were great to work with but the service department needs help! More

On Monday I went for maintenance and a recall at 9:30am. I been calling to let the maintenance department that since Wednesday the maintenance light on my car came on. Left messages, talk to a maintenance l I been calling to let the maintenance department that since Wednesday the maintenance light on my car came on. Left messages, talk to a maintenance lady,left my information and no one has call me back. My name is Maria Laurent 562/616-4682 More