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Keyes Lexus

Van Nuys, CA

4.7
1,683 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,683 Reviews of Keyes Lexus

December 17, 2020

Sam Santoso and his sales team (Ider) were very professional and helpful. Made the sales experience very smooth and easy. I would recommend customers to them any time. More

by AJ_Encinitas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ider, Sam Santoso, Dany Banayan, MIchael Iriana
December 11, 2020

Keyes Lexus is a First Class Dealership, with first class employees. They ask what you need and take care of it fast and professionally. Thank you ! More

by Steve6xdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muracio, Anthony Pastoral
December 09, 2020

Anthony was very helpful on working with my insurance for a new tire. Are kept me informed along the way. Anthony has helped me before and when I have my next service I will schedule it with him. More

by Arrowheadmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
December 06, 2020

Both Terry and Bill Horvat helped me with the purchase Both Terry and Bill Horvat helped me with the purchase of new tires and maintenance for my 2012 ES350 - they were both helpful & great to work with. More

by lmarcinkoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
December 05, 2020

I leased my 2021 ES 350 from Keyes Van Nuys. Ruman was the salesman who assisted me. He was excellent, very friendly and courteous. He was knowledgeable and helpful. He was able to answer all of my quest More

by Einstynne1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruman
December 05, 2020

Bought a used car, no paper invoice received at the time signing, got the usb copy, later found out added $2000 theft code and paint protection options that was refused and still add to the invoice, it was More

by AY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales: Shahin Bimori Financial :John Saado
November 23, 2020

Mayra Contreras is amazing. She went above and beyond to make sure I was taken care of and everything ran smoothly. The gentleman who helped me in Finance complete all the paperwork was also extremely help More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Contreras
November 21, 2020

I always have an easy professional experience with Anthony Pastoral at Keyes Lexus. I highly recommend using these folks. Also they COVID cleaned my vehicle before and after service. I felt very comfo More

by Dance4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
November 01, 2020

I have leased many cars in my life but never have I had such an easy and brilliant experience with leasing from here. I believe it is largely due to Chris Ward who's customer service and attentive manner m More

by duncian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
November 01, 2020

Ash Naimian was helpful and direct. Process began online and ended at the dealership. It was easy and competitive. I can't see why I would ever go elsewhere. Thanks Ash More

by dlw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Naimian
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