Keyes Lexus

Dealership was clean and comfortable. The people were friendly and helpful. We had a fast and easy process The people were friendly and helpful. We had a fast and easy process More

I really like Lexus customer service skills. They are very pleasant and very competent . Lexus really need to bring back their waiting area snacks. It was okay during Covid to Not have any but t They are very pleasant and very competent . Lexus really need to bring back their waiting area snacks. It was okay during Covid to Not have any but there is no excuse now. You can even have them individually wrapped if germs is the concern, especially since some of us are waiting for our vehicles for 2 hours or more. More

The staff at the dealership were knowledgeable friendly and efficient. I would recommend the dealership to all my friends family and coworkers and efficient. I would recommend the dealership to all my friends family and coworkers More

Nick - Finance Manager was extremely friendly with a great customer service. No hustle and you will be very comfortable dealing with him. Mr Banayan - a happy good jolly VIP Manager so easy to deal wit great customer service. No hustle and you will be very comfortable dealing with him. Mr Banayan - a happy good jolly VIP Manager so easy to deal with. Thank you Keyes Lexus in Van Nuys. More

I have leased four RX350s from this dealership and take them to service thereat always. I review carefully the recommendations, some a bit precautious and understand they are there to sell. I would appre them to service thereat always. I review carefully the recommendations, some a bit precautious and understand they are there to sell. I would appreciate a more careful set of recommendations as to when any additional services are needed. Thank you. More

Good sevice always on time very accomodating with your needs and very help ful with your questions or concern needs and very help ful with your questions or concern More

They are good. Bill is the one taking care of my car. He always see to it that everything is done and I have a loaner or an Uber. Appreciate all they do. Thank you! Bill is the one taking care of my car. He always see to it that everything is done and I have a loaner or an Uber. Appreciate all they do. Thank you! More

Bill Horvath is the best. He diagnosed the main problem before I was entirely out of the car. He stayed a few minutes later than necessary in ordre to accommodate me and my He diagnosed the main problem before I was entirely out of the car. He stayed a few minutes later than necessary in ordre to accommodate me and my return of the loaner car. More

Bill Horvant always goes the extra mile! I purchased a Lexus Platinum Extended warranty and they stand by their warranty! Almost everything that broke has been covered and they alway give me I purchased a Lexus Platinum Extended warranty and they stand by their warranty! Almost everything that broke has been covered and they alway give me a loaner car! Well over 10K in warranty work 0 dollars paid! They stand behind their brand! More

You are really good at focucing on what your costomers need and require. You have a real instinct to understand your costomers. Great job!!! Sam Najarian excel at serving his customers. Keep it up! need and require. You have a real instinct to understand your costomers. Great job!!! Sam Najarian excel at serving his customers. Keep it up! More