Keyes Lexus

Bill Horvat is wonderful. Verify communicative, honest and trustworthy. Interactions with other service department staff have been pleasant. Verify communicative, honest and trustworthy. Interactions with other service department staff have been pleasant. More

I want to work again with Ali Alrubaie! He is very pleasant person to work with and took care my car service on time ! He is very pleasant person to work with and took care my car service on time ! More

My service advisor, Bill, was absolutely fantastic. This was my first visit to the Van Nuys location and I was incredibly impressed. This was my first visit to the Van Nuys location and I was incredibly impressed. More

The service dept was totally overloaded the day I took my car in, so wait time was long to even check in. And then to secure the loaner as well, about 30+ mins for each. But you could see people were trying. car in, so wait time was long to even check in. And then to secure the loaner as well, about 30+ mins for each. But you could see people were trying. More

Your team was amazing very courteous and professional. Always keeping me in the loop of the progress and we’re truly concerned with my needs Always keeping me in the loop of the progress and we’re truly concerned with my needs More

I love Bill at Keyes Lexus he’s always nice polite and always make sure I leave with a smile on my face thank you again Bill always make sure I leave with a smile on my face thank you again Bill More

Great customer service by Michael Cabrera, Sarkis, and their General Manager. They are good people willing to help you if you speak to them truly about your financial needs. Also John Saado the Finance Ma their General Manager. They are good people willing to help you if you speak to them truly about your financial needs. Also John Saado the Finance Manager is a tough convincing person who will help you decide which extended warranty works best for you based on your needs. Good people. They can’t say I am a bad customer either because I also gave them a great Lexus vehicle as a trade in for a low prize value. I guess at the end we helped each other. Thank you Keyes Lexus…… Sincerely, Victor C. More

Bill Horvat is one of the kindest human beings I have ever met. Everyone I’ve met at this dealership in the service department is an extremely nice person but Bill really stood out. His compassion, atten ever met. Everyone I’ve met at this dealership in the service department is an extremely nice person but Bill really stood out. His compassion, attention to detail and communication were top notch. Even in a difficult situation Bill listened and offered advice and we figured it out together. I cannot recommend enough. More

Bill was great throughout the entire process of servicing my vehicle. Would highly recommend him to anyone looking to get their car serviced. my vehicle. Would highly recommend him to anyone looking to get their car serviced. More

My relationship with Keys Lexus has continued for more than 7 years with servicing my 2013 RX350. Anthony Pastors has been very accommodating with me professionally and the servicing my vehicle. than 7 years with servicing my 2013 RX350. Anthony Pastors has been very accommodating with me professionally and the servicing my vehicle. More