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Keyes Lexus

Van Nuys, CA

4.7
1,694 Reviews
Call Dealership (888) 499-1833
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5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,694 Reviews of Keyes Lexus

December 21, 2024

A very easy and professional experience waiting for my car to be serviced. It was not a difficult time at all! More

by resiserg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejo Morales
Report | Print
December 20, 2024

My husband and I had a wonderful experience with Keyes Lexus. Each person involved with the sale of our new NX 350 was very professional, kind and efficient. When you make a big purchase such as this th More

by LDJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Greer and Christian in Finance, Sam Santoso, Arman Chivichyan
Report | Print
December 19, 2024

WE HAD AN APPOINTMENT, AS WE ARRIVED IMMEDIATELY WERE GREETED BY KEVIN SARBEH. HE HELPED US WITH THE RIGHT CAR WE LIKED THE MOST. HE WAS VERY PROFESSIONAL AND MADE IT VERY EASY AND CONVENIENT. WE HAD AN More

by Kfarange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KEVIN SARBEH
Report | Print
December 13, 2024

Great service, Fast and reliable service, friendly staff. Convenient location. Appointments are made easily. Courtesy vehicle. More

by nylazzor30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejo
Report | Print
Dec 20, 2024 -

Keyes Lexus responded

Hi, thank you for taking the time to leave a review for us at Keyes Lexus. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

Ali Alrubaie, is very expedient and very professional. I took my new car back three times and every time Ali helped me solve the issue, in a very professional and respectful way. Ali provided excellent ca More

by Florineta_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alrubaie
Report | Print
Dec 14, 2024 -

Keyes Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

it was good, I am a returning customer, replacing my lease car. Expected the same service that I had 3 years ago. More

by mylexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AK (he did not really introduced his name at first)
Report | Print
Dec 13, 2024 -

Keyes Lexus responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Bill Horvat always provides the BEST SERVICE, he has been my service advisor for 8 years... Thank you Bill More

by esmeraldasandifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
Report | Print
Dec 13, 2024 -

Keyes Lexus responded

xxxx, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2024

Joe was knowledgeable and took the time to explain what was needed at my service appointment. More

by Lvinnecour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Broytman
Report | Print
Dec 12, 2024 -

Keyes Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

Great dealership with great experience. Certainly beat out the deals from other dealerships and had a lot of vareity of cars. More

by Edgar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Khalaf
Report | Print
Dec 12, 2024 -

Keyes Lexus responded

Hi Edgar, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Great customer service Loaner Car was new and clean The service department was super fast Waiting area was nice with good coffee and fast WiFi Big thank you!!! More

by jeffrey.neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
Report | Print
Nov 29, 2024 -

Keyes Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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