Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Keyes Hyundai

Van Nuys, CA

4.7
1,984 Reviews
Call Dealership (818) 926-4574
View Awards

5746 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

1,984 Reviews of Keyes Hyundai

January 06, 2024

EVERYTHING WORKED OUT FINE AND CAR WAS READY WHEN THEY SAID IT WOULD BE. CARLOS NICE AND EXPLAINED ALL More

by BRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE WRITER—-CARLOS
Report | Print
Jan 08, 2024 -

Keyes Hyundai responded

Hi Bruce! Thank you so much for sharing your positive experience with us. We're glad to hear that everything went smoothly and that Carlos provided excellent service. If you have any more feedback or need further assistance, please don't hesitate to reach out.

December 21, 2023

It was my first service and I felt like I was taken care of very well. Johnathan Enriquez was very friendly and accommodating More

by zwali
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Report | Print
Dec 22, 2023 -

Keyes Hyundai responded

Hi Zwali, thank you for your kind words! We're thrilled to hear that you had a great experience with our team, especially with Johnathan. We appreciate your feedback and hope to continue providing excellent service.

December 19, 2023

I appreciate Keyes Hyundai. It starts with a phone call reminding me that I need service, book the appointment then send my Kona to John Shaw for service. John was also nice eno More

by peterdirado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Dec 20, 2023 -

Keyes Hyundai responded

Hi Peter, thank you for your kind words and for choosing Keyes Hyundai for your service needs. We're glad to hear that John provided excellent customer service and kept you informed about your next service. We appreciate your support and look forward to serving you in the future.

December 17, 2023

Eddy, even though he is new to the dealership, very knowledgeable and helpful. He explained everything I asked about and made sure I was done by the time I said that I had to leave! More

by Hightdiane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucine (best at what she does!), Eddie Fefer
Report | Print
Dec 18, 2023 -

Keyes Hyundai responded

Hi Diane, thank you so much for your kind words! We're thrilled to hear that Eddy provided knowledgeable and helpful service during your visit to the dealership. It's great to know that he went above and beyond to ensure you had a positive experience.

December 02, 2023

Jonathan is a valuable asset to your organization. Without his compassion and kindness I might have went elsewhere during the construction phase but he did a great job handling me and my car. More

by victoria.meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Report | Print
Dec 04, 2023 -

Keyes Hyundai responded

Hi Victoria, thank you for your kind words about Jonathan! We're glad to hear that he provided excellent service during the construction phase. We appreciate your feedback and hope to continue exceeding your expectations in the future.

November 27, 2023

The experience we had at Keyes Hyundai was excellent. I would highly recommend working with Keyes. More

by oedenfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Arau
Report | Print
Nov 28, 2023 -

Keyes Hyundai responded

Hi, thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience at Keyes Hyundai. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

November 18, 2023

Service department took 4hrs to do a simple oil and tire rotation. Ridiculous! This isn't the first time for same service to extend past 3hrs. If you're buying a car from keys hyundai you can expect the sam More

by tyjlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name never given.
Report | Print
Nov 22, 2023 -

Keyes Hyundai responded

Hi, we apologize for the inconvenience you experienced with our service department. We understand your frustration and appreciate your feedback. We strive to provide efficient and satisfactory service to all our customers. We will address this issue internally to ensure it doesn't happen again. Thank you for bringing this to our attention.

November 07, 2023

I enjoyed the convenience of having my first 36,000 miles or 3 years worth of oil changs included! More

by ronwparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Nov 08, 2023 -

Keyes Hyundai responded

Hi Ron, thank you for your positive feedback! We're glad to hear that you found our oil change package convenient. We strive to provide excellent service to all our customers. If you have any further questions or need assistance, feel free to reach out.

November 04, 2023

Servicing my car at this location was quick and easy. I had a very short wait to drop off my car and it was done on time. I was able to pick it up without waiting long. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Nov 06, 2023 -

Keyes Hyundai responded

Hi, thank you for your positive feedback! We're thrilled to hear that your car servicing experience at our location was quick and easy. We strive to provide efficient service and minimize wait times. We appreciate your business and hope to serve you again in the future.

November 01, 2023

Had an excellent experience I absolutely love my car karim Darcuiel and fred amile did an amazing work.. they stayed after closing hours and they did everything to work with what I wanted .. wonderful c More

by evadiaz0123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim, Darcuiel and fred, amile
Report | Print
Nov 03, 2023 -

Keyes Hyundai responded

Hi Eva, thank you so much for your kind words! We're thrilled to hear that Karim and Fred went above and beyond to ensure you had a great experience. We appreciate your support and are glad you love your new car. Thank you for choosing us!

1
...
8
9
10
...
199