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Keyes Hyundai

Van Nuys, CA

4.7
1,984 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,984 Reviews of Keyes Hyundai

October 24, 2023

I appreciated the prompt, efficient, and courteous service. Please do not publicly post my name. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Nov 03, 2023 -

Keyes Hyundai responded

Thank you for the 5-star review!

October 20, 2023

The amount of vehicles coming in for service needs me nervous. I had a 9:30 am appointment and didn't get out of the car until 11:00 am. I was told it wouldn't be done until 3 pm. I had it back by 1:30 p More

by akabecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Oct 23, 2023 -

Keyes Hyundai responded

Hi, thank you for your feedback! We understand that waiting times can be frustrating, but we're glad to hear that our team was able to deliver your vehicle ahead of schedule. We appreciate your patience and kind words about our staff.

October 18, 2023

Excellent service. Staff was fast and courteous. The courtesy Lyft rides made it easier on my wife and I since the car wouldn’t be ready for four hours. More

by alanblind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
Oct 19, 2023 -

Keyes Hyundai responded

Hi Alan! Thank you for your kind words. We're thrilled to hear that you had an excellent experience with our fast and courteous staff. We're glad the courtesy Lyft rides helped ease the inconvenience of the wait time. We appreciate your feedback and hope to serve you again soon!

September 25, 2023

We were very impressed with our salesperson, Shakespeare. He was honest, kind and extremely knowledgeable. More

by TamahK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakespeare
Sep 26, 2023 -

Keyes Hyundai responded

Thank you so much, Tamah, for your kind words! We're delighted to hear that Shakespeare provided you with excellent service. We strive to have a team that is knowledgeable and helpful. If you have any more questions or need further assistance, please don't hesitate to reach out.

September 24, 2023

I appreciate timely and attentive service. It was a positive experience, from obtaining an appointment to picking up my car after the service. More

by stuart.siegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
Sep 25, 2023 -

Keyes Hyundai responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

September 19, 2023

We appreciate the work of salesman Akili Hamilton, he was very helpful. We would give him 5 stars. More

by teddy.quote
Recommend Dealer
Yes
Employees Worked With
Akili Hamilton
Sep 20, 2023 -

Keyes Hyundai responded

Teddy, thank you for taking the time to share your positive experience with Akili Hamilton. We're thrilled to hear that he provided you with excellent assistance. If there's anything else we can assist you with, please don't hesitate to reach out.

September 19, 2023

John Shaw and staff did a great job. Free Lyft was very kind. Good automation. More

by john-dealrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't take names of staff in service department but they were all very efficient., John Shaw
Sep 20, 2023 -

Keyes Hyundai responded

Thank you so much for your kind words. We're thrilled to hear that John Shaw and our team provided you with excellent service. We're glad you enjoyed the complimentary Lyft and our efficient automation. We appreciate your feedback and hope to assist you again soon!

September 16, 2023

John Shaw was our service advisor. Appreciate his professionalism and the courtesy that he extended to us. He took the time to answer all of our questions, as this was the first servic More

by former hyundainewbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Sep 18, 2023 -

Keyes Hyundai responded

Hi John, thank you for sharing your positive experience with John Shaw as your service advisor. We're delighted to hear about his professionalism and excellent customer service. If you have any further questions or need assistance, please don't hesitate to reach out.

September 08, 2023

Went in for service without an appointment but did not have to wait long. The Hyundai rep explained the issue and while my car was being fixed, they arranged for a ride home and back for me. More

by worreju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Sep 11, 2023 -

Keyes Hyundai responded

Hi, thank you for sharing your positive experience with us! We're glad to hear that you had a smooth visit and that our team provided you with excellent service. We appreciate your feedback and hope to see you again soon!

September 08, 2023

Always excellent service and expert people taking care of your car. Even during the construction going on! More

by pasob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Sep 11, 2023 -

Keyes Hyundai responded

Hi Pasob, thank you for your kind words! We strive to provide excellent service and expert care for your car, no matter the circumstances. We appreciate your support and look forward to serving you again soon.

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