Keyes Hyundai
Van Nuys, CA
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1,985 Reviews of Keyes Hyundai
Beware Worked with online department they emailed me the sticker and the discounts both Hyundai and Keyes would apply. Went to the showroom, met the inter Worked with online department they emailed me the sticker and the discounts both Hyundai and Keyes would apply. Went to the showroom, met the internet salesperson who handed me off the a different salesperson. They made me produce the emails that their internet department sent me to prove discounts I said they offerred, then brought out a good price but with payments literally $200 higher than they should be. After pushing back they sent yet another salesman who asked to see my emails FROM THEM and admitted to adding on "dealer costs" that did not appear on the sticker they emailed me. I called another dealer asked about hidden "dealer costs" and they said "oh you're at Keyes". We don't do that. I called another dealer who said they also do not have Keye's added costs. Bought the car I wanted for $200 less a month than Keyes offer on a 3 year lease. More
Efficiency I appreciated having my service done quickly and accurately. I was kept apprised of the work while I waited. Waiting area was good - coffee was good. I appreciated having my service done quickly and accurately. I was kept apprised of the work while I waited. Waiting area was good - coffee was good. More
Great as per usual Always helpful and reliable, one of the best service experiences I have. I would highly recommend them 1000 times over. I will definitely be returning Always helpful and reliable, one of the best service experiences I have. I would highly recommend them 1000 times over. I will definitely be returning. Thanks Keyes! More
What one would expect from large dealer Good service quick and effective Staff kept me up to date on progress of service. and arranged transport from my office very helpful. will use in futu Good service quick and effective Staff kept me up to date on progress of service. and arranged transport from my office very helpful. will use in future. More
Best service! I had to drop off my car after closing on May 11. On Monday at 7:03 my service rep texted me already to say that he is working on it! He is always on I had to drop off my car after closing on May 11. On Monday at 7:03 my service rep texted me already to say that he is working on it! He is always on top of his game! More
Great service Service was completed in a timely manner, waiting room comfortable with great coffee. John kept me updated as to what my car needed and the price. I Service was completed in a timely manner, waiting room comfortable with great coffee. John kept me updated as to what my car needed and the price. I never felt pressured to do something, just given the options. All in all a pleasant experience and I drove away happy. More
convenient, fast it was a good experience. sam the service agent was professional and efficient. the work done was done well except they didn't take off the coolant it was a good experience. sam the service agent was professional and efficient. the work done was done well except they didn't take off the coolant spashes at the top of the radiator where the defective issue was. More
Nice salesman Some aspects of the car buying experience are seldom generally enjoyable, but my Keyes Hyundai salesperson, Maxwell Steinberg, was a class act. Very n Some aspects of the car buying experience are seldom generally enjoyable, but my Keyes Hyundai salesperson, Maxwell Steinberg, was a class act. Very nice and sincere guy. More
Great Experience George made the car buying process so easy! When I had initially gone in, the trim I was looking for was not available, but George kept in contact the George made the car buying process so easy! When I had initially gone in, the trim I was looking for was not available, but George kept in contact the entire time until one came in. He definitely went above and beyond my expectations of car buying. He helped me get my very first car on my own. Would definitely refer him to friends and family and go back to him when I’m ready for a next car! More
Quick, Excellent service! Came in for a recall service where John Nolan walked me through the process. He was very friendly and accommodating. I asked him if it was possible to Came in for a recall service where John Nolan walked me through the process. He was very friendly and accommodating. I asked him if it was possible to have my car ready by noon and he had it ready half an hour earlier, even with the additional services!! Fast, easy, and overall amazing experience. Thanks, John! More