Keyes Hyundai

John Shaw - superb service John Shaw provided an excellent customer service experience. He kept me updated on the status of my job and it was ready by the promised time. I had s John Shaw provided an excellent customer service experience. He kept me updated on the status of my job and it was ready by the promised time. I had some maintenance questions and John took the time to provide thoughtful and insightful answers. He is definitely an asset to Keyes Hyundai in Van Nuys! More

Great Service! John Shaw did a xxxx of a job as my Service Advisor. He constantly checked on the status of my job and kept me informed every step of the way. It is John Shaw did a xxxx of a job as my Service Advisor. He constantly checked on the status of my job and kept me informed every step of the way. It is rare to find an individual who is as knowledgeable and personable. But that's John! More

John Shaw is great! Always great, fast service at reasonable prices. The service department has always been awesome! Shuttle service is a wonderful idea so we can wait Always great, fast service at reasonable prices. The service department has always been awesome! Shuttle service is a wonderful idea so we can wait for our car at home. Thanks! More

Great service Very friendly, helpful and knowledgeable. Great employee! Kept in constant communication. I wish he worked for me. Always smiling, prompt and fast. He Very friendly, helpful and knowledgeable. Great employee! Kept in constant communication. I wish he worked for me. Always smiling, prompt and fast. He was very thorough and accurate I do not like the fact that you make us use a 25 word minimum. Maybe you should change that More

I'm so happy I dropped my car off at 9 as pre-arranged. I only waited for about 5 minutes until Jimmy came, greeted me and checked me in. I received a text at 11 I dropped my car off at 9 as pre-arranged. I only waited for about 5 minutes until Jimmy came, greeted me and checked me in. I received a text at 11 that my car was ready. My car is running great and even the car wash was a true car wash! Most service centers spray a hose on the outside of the car and let the mud run down - No Keyes Hyundai in Van Nuys! More

Great, fast service. Keyes is always on point with their operations, and always does a great job. I would definitely recommend it to everyone. It's a smooth operation. Keyes is always on point with their operations, and always does a great job. I would definitely recommend it to everyone. It's a smooth operation. More

Excellent service especially from Johnny my service advisor Seen on time. my service advisor Donny Tran is excellent. He explained clearly what needed to be done and why. The service area snd the waiting area a Seen on time. my service advisor Donny Tran is excellent. He explained clearly what needed to be done and why. The service area snd the waiting area are comfortable and clean. The cookies are delicious. More

Well taken care of -- quick analysis and turn around. I was accomodated quickly without an appointment. Gotten in and out in no time at all, with a quick and accurate diagnosis of what needed attention. I was accomodated quickly without an appointment. Gotten in and out in no time at all, with a quick and accurate diagnosis of what needed attention. I very much appreciated the effort. More

My first oil change at Keys Hyundai Went in for a free oil change I was promised when I bought my car but that was a year and a half ago. Expected to get a hassle about it. But I didn't. Went in for a free oil change I was promised when I bought my car but that was a year and a half ago. Expected to get a hassle about it. But I didn't. I dropped my car and they had a lyft take me to work so no waiting. They did not try to up-sell me. My service specialist was very polite and helpful. I usually avoid the dealerships cause many of the are shady, which is why I had not gone for over a year but I'll be back there. The oil change if I had paid was less then Jiffy Lube and they gave my car a wash and vacuum and I got yummy fresh baked cookies. All good! More

Excellent Service My experience with this dealership has been absolutely excellent so far. My car had an issue on Thursday afternoon I made it home, call the dealership My experience with this dealership has been absolutely excellent so far. My car had an issue on Thursday afternoon I made it home, call the dealership and they gave me the phone number for the flatbed service. I called and then about 45 minutes the truck was at my house picking up my car and taking it to the dealership for the necessary repairs. When the repairs were done, they delivered the vehicle back to my house. I never had to step foot in the dealership as I did not want to take the time off work to deal with it. Excellent service and I will be buying my next car from this dealership. More