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Key Scales Ford

Leesburg, FL

4.5
1,598 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,598 Reviews of Key Scales Ford

October 19, 2020

Spent $30,000 on a car last year. Ordered and paid for a front license plate bracket. Asked for it to be installed, told it would be a three hour wait and $43.00. I'm in the market for a new vehicle. The More

by s.leese
Customer Service
Recommend Dealer
No
Employees Worked With
Sales and service. Employee not known.
Oct 20, 2020 -

Key Scales Ford responded

As our foot traffic has increased recently, we do suggest scheduling an appointment for your service needs. If you are disappointed by our pricing structure, we hope you are able to find something within your budget elsewhere. Thank you for your feedback and good luck during the buying process.

October 09, 2020

Fred Almonte was absolutely amazing!! He was so polite and professional. I would highly recommend that dealership and Fred Almonte. You definitely will not be disappointed!! More

by tharvey32693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Oct 14, 2020 -

Key Scales Ford responded

Thank you so much for leaving such a fantastic review! We can’t wait to continue to serve you again in the future!

October 03, 2020

My Wife Rose and I was Welcomed literally with open Arms. and Big Smiles by Douglas Hoy and Lakira Kiner. ( Priceless)We got Patient ,Caring ,service and Honesty Without feeling like we were being Pushed. N More

by Calvin1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Hoy , Lakira Kiner
Oct 05, 2020 -

Key Scales Ford responded

We appreciate your loyalty and patronage, Calvin. Thanks for leaving us a 5 star review. We are ready to continue meeting that standard time after time that you visit us.

September 29, 2020

Fred Almonte The most helpful and knowledgeable sales rep I have ever worked with my wife and I enjoyed working with Fred The minute you walk in you have a good feeling inside that you are working with a hon More

by frank154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Sep 30, 2020 -

Key Scales Ford responded

Thank you so much for leaving such a fantastic review, Frank! We can’t wait to continue to serve you again in the future!

Oct 01, 2020 -

frank154 responded

Thanks Fred is one of a kind

September 28, 2020

Fred Almonte did a fantastic job with our lease! We enjoyed working with him and the staff at Key Scales. Have been going there for years and will be back again for our next lease! Thank you Fred!! More

by bgillesp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young man in Finance Dept. was wonderful to work with., Fred Almonte
Sep 29, 2020 -

Key Scales Ford responded

Thank you for such a great review. It was such a pleasure serving you! See you next time!

September 17, 2020

Traded my 2015 Ford Escape Titanium for a 2020 Ford Escape Hybrid Titanium and received great service from Sales Consultant Erin Potts, the Dealerships Sales Manager and Michael Davidson. Just love the More

by reuss-artois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Potts Sales Consultant , Michael Davidson Administration-Sales
Sep 18, 2020 -

Key Scales Ford responded

We appreciate your loyalty and patronage! Thanks for leaving us a 5 star review. We are ready to continue meeting that standard time after time that you visit us.

September 16, 2020

Fred Almonte always know what we want and gets it for us. I've bought a lot of Fords in several states. I've had good salesmen but none better than Fred. What he is able to do for us is only possible More

by Dondistler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny, Fred Almonte
Sep 18, 2020 -

Key Scales Ford responded

Thank you for your kind words!

September 10, 2020

Great car buying experience. Fred was courteous, helpful, timely, entertaining and knowledgeable in facilitating us in buying the car we wanted and needed. Good selection of vehicles and options. More

by jmccartn
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
September 10, 2020

My wife and I had a enjoyable and pleasant experience buying a new vehicle. Our representative, Fred Almonte was very helpful, friendly and knowledgeable. Very happy with the overall experience. Would re More

by pemiller1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davidson, Fred Almonte
Sep 11, 2020 -

Key Scales Ford responded

Thanks for the stellar review! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

August 28, 2020

Helpful, knowledgeable, all around great experience. My representative, Erin Potts, was such a great help, and always had an answer for any questions! I would recommend her and this dealership to anyone. More

by sandybeckerhomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Johnny, Erin, Tyrrell
Aug 31, 2020 -

Key Scales Ford responded

Thank you for such a great review, Sandy. It was such a pleasure serving you! See you next time!

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