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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

February 03, 2021

Just bought a Ford escape from Key Scales. I have to say it was one of the easiest non pressure car purchases my husband and I have ever made. Our sales person, Fred Almonte, was one of the nicest people y More

by violet
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 04, 2021 -

Key Scales Ford responded

Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such a good experience at our dealership, Violet. Our staff is ready to serve you whenever needed!

January 29, 2021

Everyone at Key Scales were great to work with. Fred sold me a 2021 F-250 Tremor. Super friendly and made the sales process painless. Received a great price for my trade-in. I would recommend this de More

by Stephen J.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 04, 2021 -

Key Scales Ford responded

Thank you for such a great review, Stephen. It was such a pleasure serving you! See you next time!

January 28, 2021

Absolutely my best experience buying a car! Salesman Fred, was a delight. No pressure, answered every question I had. I felt he was truthful and honest. Fred made the whole buying process pleasurable. A More

by Pattimac17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Brandy Morris
Feb 04, 2021 -

Key Scales Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

January 11, 2021

Bought new escape first part of July 20. Lots of problems such as recalls and finding some things that do not work. Service is a real problem. Do not offer any help for a car if they are keeping your car for More

by martinquire
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandy Morris
Jan 20, 2021 -

Key Scales Ford responded

Thank you for your time and feedback. Unfortunately, we couldn't recreate your concern and hope that you bring the car back in at your convenience as requested. Thank you.

Jan 20, 2021 -

martinquire responded

I received a phone call from a Chris who said he would be willing to help me with one of my problems. I do appreciate that offer. Right now I’m laid up and do not know for how long it will be before I can get there. I have had this Escape for only 6 months and driven only 2300 miles. Frustrated with recalls and other problems such as interior coming apart,electrical problems and other interior problems besides the aforementioned. I’am considering another dealer such as Chevrolet or Buick. Could be wrong but they might give me a better deal for one of there’s in place of this Escape. Just frustrated with key scales service and the way they handle things after they make there sale.

January 03, 2021

I recently bought a new Ford Edge from Key Scales and it was the easiest car purchase I’ve ever had. For once it seemed like the dealership had my back and wasn’t just trying to make money off me. The price More

by hmosher07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davidson, Fred Almonte
Jan 04, 2021 -

Key Scales Ford responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

December 26, 2020

We bought vehicle from Key Scales Ford 7-8 years ago, was not happy. My wife talked into stop in to see what they had. We meet Fred Almonte, fantastic guy. No pressure would seat and listen to what we had to More

by Linda Pink
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Dec 29, 2020 -

Key Scales Ford responded

We are grateful that you took the time to leave us a review detailing your experience, Linda. We’re ready to continue serving you every time needed.

December 17, 2020

Called to make an appointment, it was nothing but a hassle. Suggested I drop it off but they do not offer a courtesy car to drop you off. They then suggest bus line. I told them to forget it, I would g More

by Calgambill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandy Morris
December 16, 2020

Fantastic buying experience, especially dealing with Fred Almonte. Fred and entire staff went above and beyond to find the specific equipped vehicle, including exterior and interior colors, we wanted. Everyo More

by STAR WHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jan 15, 2021 -

Key Scales Ford responded

We are so happy to hear that you had a fantastic experience with us! We truly appreciate your business and look forward to your next visit!

November 30, 2020

Friendly, awesome, makes you feel like family. Honest and up front. This is the third explorer we've bought from Fred . Would recommend Fred and the team to all my friends and family. Great experience !!! More

by Limoni Celio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davidson, Fred Almonte, Don Garrett, Alexandra Scales
Dec 01, 2020 -

Key Scales Ford responded

Thank you for taking the time to post your generous rating. It was a pleasure to have you as our guest, and we hope to see you again soon.

November 29, 2020

We were very pleased with our experience with Fred. He was so personable, informative and professional. He guided us through the process and managed to make it a good experience. He is exceptionally good More

by dymy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Business Manager, Mike, Fred Almonte
Nov 30, 2020 -

Key Scales Ford responded

Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such a good experience at our dealership. Our staff is ready to serve you whenever needed!

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