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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

January 12, 2018

FAST AND FRIENDLY THIS WAS OUR THIRD CAR WE PURCHASED FROM FRED ALMONTE. HE WAS HELPFULL AND UP TO DATE WITH ALL THE NEW BELLS AND WHISTLES ON OUR NEW SELECTION. More

by Birch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jim Roberts
Jan 12, 2018 -

Key Scales Ford responded

Thank you, Thank you, Thank you for all of your purchases. Fred is a great asset to our Key Scales family, and so are you!

January 11, 2018

Great Purchase Experience! Our sales experience with Fred Almonte was excellent. He was thorough, informative, found us just the car we wanted, and the right color. He provided More

by Jane Triplett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand
Jan 12, 2018 -

Key Scales Ford responded

Sounds like a great car buying experience from start to finish. That's exactly how it should be! Thank you for allowing Key Scales Ford the opportunity to earn your business! We sincerely appreciate you taking the time to tell us and others about your positive experience. Thank you for being a valued Key Scales customer!

January 11, 2018

Great Dealership We had a really good purchase experience today with our Salesman Rich Rysell. He was quite thorough, friendly, and professional. Why even the Financ More

by James J Davies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jim Roberts
Jan 12, 2018 -

Key Scales Ford responded

Thank you for your patience and understanding with the paperwork. We heed your feedback and will look into improving the time it takes to fix those hiccups. We appreciate your taking the time to let us know all about the experience we provided. Thank you for providing us the opportunity to make you a valued Key Scales Ford customer!

January 09, 2018

Service Department We had our Ford Transit serviced today and was greeted by a very friendly staff. The service has been great. This was our second visit since we owned More

by GLORIA COCCHIARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Morris
Jan 11, 2018 -

Key Scales Ford responded

Thank you! Thank you for being a valued Key Scales Ford customer, and thank you for telling others about your experience. We look forward to making your third service visit a great one also. Please check our out FB page and website for service specials!

January 09, 2018

Purchase Very strait forward buying experience. Given best deal the first time no going back and fourth over price. Everything was very smooth and very efficie More

by Jbooth5678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Jan 11, 2018 -

Key Scales Ford responded

Awesome! This is exactly the type of experience we hope to provide our customers at Key Scales Ford. We appreciate you taking the time to let us and others know you're thoughts, regarding your experience. Thank you for visiting, and please let our service department help you with all of your future maintenance needs!

January 09, 2018

Treated Wonderfully The Best car buying experience I’ve had in 50 years fo car buying. Allan O’Shea was excellent to work with and Bryan Gelfand was efficient and thoroug More

by Golferguy4202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gelfand, Allen O'Shea
Jan 11, 2018 -

Key Scales Ford responded

We are so glad to hear we were able to provide you with a great car buying experience! Thank you for giving us the opportunity! We believe our service department is just as friendly and efficient to deal with, so we encourage you to give them a try for your future maintenance needs. We appreciate you taking the time to leave your feedback. See you again soon!

January 08, 2018

Doug Farber was great !!! My experience with this Dealer was awesome!!! Doug Farber was great he knew what I wanted and had my truck ready for me all I had to do was come in a More

by vburns42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber
Jan 09, 2018 -

Key Scales Ford responded

Doug is a great asset to the Key Scales family, as are you now also! Thank you for giving us an opportunity to help you find the right vehicle! Welcome to the Key Scales Family!

January 06, 2018

Professional and Enjoyable Leased an Edge with Bobby Brown he was knowledgeable and courteous took the time to explain various financing options. He then spent time going over More

by Jerry Pucciarelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Bryan Gelfand
Jan 09, 2018 -

Key Scales Ford responded

We appreciate you taking the time to give us your valued feedback, and your kind words about our staff. We hope your enjoying that Edge! See you in the service department for your maintenance needs!

January 05, 2018

Best car buying experience They were friendly without being pushy. The sales person was really willing to work with us to help us get the car we wanted with monthly payments tha More

by Stacyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand
Jan 09, 2018 -

Key Scales Ford responded

This sounds like the perfect car shopping experience and we are so honor that it was us who provided it! On behalf of all of us at Key Scales Ford, Thank you, for allowing us the opportunity to provide you a great experience. We look forward to helping you with any of your future car buying or service needs. Thank you for taking the time to leave this review and let us know about your experience.

January 03, 2018

Very friendly The best part about the whole thing is there was never any pressure. Stan the man Reynolds was the nicest salesman we have ever dealt with. No one put More

by Newcar nate123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Stan Reynolds
Jan 06, 2018 -

Key Scales Ford responded

Thank you for purchasing your new Ford with us, and for telling others about your experience. We are pleased to hear we could provide you with the no pressure buying experience you wanted. Please let us know if we can be of any future assistance with and sales or maintenance you may have!

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