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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

January 28, 2018

New car purchase I had an excellent experience purchasing a new vehicle from Key Scales Ford. Fred Almonte and Rich Rysell were easy to work with. The process was en More

by JohnintheVillages
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Jan 30, 2018 -

Key Scales Ford responded

Thank you for taking the time to give your feedback! We are so happy it was a positive experience and we hope to provide you with the same quality in our service department!!!

January 26, 2018

Another Ford Congratulations to Michael Kelly on his first car sale, thanks also to Randy Lofton and Jim Roberts. They're the reason why we bought car More

by 147momford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly, Randy Lofton, Jim Roberts
Jan 30, 2018 -

Key Scales Ford responded

Yay!!! We hope Michael enjoys it!!! Thank you for letting Key Scales be a part of the experience! It was our pleasure to serve you! We appreciate you taking the time to let us know about your experience!!!

January 25, 2018

easy purchase of new car Went to Keyscales Ford to look at new cars. Bobby Brown And Angela Thompson were the sales persons I dealt with. They were extremely helpful and extre More

by gunnyqe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Jim Roberts
Jan 26, 2018 -

Key Scales Ford responded

Thank you for the opportunity to provide you with our services at Key Scales Ford, and for taking the time to tell others about your experience. We are consistently offering opportunities to educate you more about you new Ford vehicle. Be sure to checkout our Facebook page, call, or visit the website to learn more about our free Ford technology seminars!

January 22, 2018

Great Experience Doug Faber was very Patient as well I was with him. I enjoy my Experience while I was there. The story Was very quiet and very comfortable The phon More

by Capeck90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber
Jan 23, 2018 -

Key Scales Ford responded

At Key Scales Ford, we are a family. We are all working together for the best interest of our valued customers, and our service department functions the same way. You are now a member of our Key Scales family, so expect nothing less when you come in for services. Welcome to the family!!!

January 19, 2018

First oil change at 2900 miles and check-up. My service experience started with Brandi and another service tech whose name I can't remember. Both associates couldn't have been any better at their More

by RON-HFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Morris
Jan 23, 2018 -

Key Scales Ford responded

We are sure your maintenance was just as professional as your interaction with service staff, also! Thank you for allowing Key Scales the opportunity to help keep your Mustang running strong for many miles to come! Check out our Facebook page and website for service specials!!!

January 17, 2018

Good job My sales person, Robert Brown, was very knowledgeable and helpful during the process of purchasing my used car today. He was able to cancel my old c More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown, Jim Roberts
Jan 18, 2018 -

Key Scales Ford responded

We are happy to hear our sales team went above and beyond to make your sales experiences easy! Thank you for taking to time to let us know about your positive experience. We are thrilled we were able to help you out and make you part of our Key Scales family! Please visit again if we can be of any further assistance. Enjoy your 'better' ride!

January 16, 2018

Professional Key Scales provides a professional automobile buying experience. No drama from the sales staff and its management. At the end of the sales event I d More

by Mark F250
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton, Bryan Gelfand
Jan 23, 2018 -

Key Scales Ford responded

Perfect! This is the way car buying should be and we thank you for letting us provide you with this experience! We appreciate you telling others about your experience and for joining the Key Scales family!!!

January 13, 2018

Great experience We went to Key Scales to buy a new regular cab pickup. Fred located a truck,had it brought to their location. It arrived much sooner than we thought. More

by Ford f150 diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Don Garrett, Bryan Gelfand, Chris Webber
Jan 15, 2018 -

Key Scales Ford responded

We are happy that we were able to find you the truck you wanted quickly, and provide a great experience along with it! Thank you for giving Key Scales Ford a chance to make you part of the Key Scales Ford family!

January 13, 2018

Awesome experience. I contacted Keyscales Ford via the internet and Doug Faber contacted me immediately. Doug showed us just what we were looking for and got us the color More

by Jlaf39
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Doug Faber, Bryan Gelfand
Jan 15, 2018 -

Key Scales Ford responded

We offer great internet pricing on our vehicles. We are glad you took advantage of it! Thank you for taking the time to rate your experience with us. We appreciate the feedback, and support it brings to our business. Welcome to the Key Scales Ford family!

January 13, 2018

Dealership Sales Staff Very knowledgeable and friendly staff. It was an enjoyable experience working with Fred Almonte and Jim Roberts. They were always willing to answer qu More

by Teacher34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jim Roberts
Jan 15, 2018 -

Key Scales Ford responded

Your satisfaction is of top priority to the Key Scales family. We appreciate the opportunity to provide you with a great experience! We look forward to providing you with an excellent service experience for all your maintenance needs.

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