Key Scales Ford
Leesburg, FL
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1,597 Reviews of Key Scales Ford
Found Exact SUV of Our Choice Rich searched until he found the exact model and color we wanted. He worked with the sales manager to get a deal that worked for us. All of this was Rich searched until he found the exact model and color we wanted. He worked with the sales manager to get a deal that worked for us. All of this was done over the phone! Delivered SUV was spotless and Rich explained the features of the car and got us connected to the Ford App. on our smart phone. It was worth the 50 mile drive to this dealership. All staff was courteous and treated us with respect. Completed leasing transaction smoothly and in a timely manner. Thanks to the leasing rep. who answered all my questions as we went through a multitude of documents. Overall, a pleasant and efficient new car buying experience. More
The deal we got was worth the drive from Tampa Key Scales Ford is a enjoyable dealership to work with. Lots of stock to choose from and friendly employees acros the board. They were the only deal Key Scales Ford is a enjoyable dealership to work with. Lots of stock to choose from and friendly employees acros the board. They were the only dealership in Florida with the car we were looking for. They were very fair negotiating with us. I loved the fact that they listened to our trade in value assessment and changed there offer to reflect our assessment. Good people equals good dealership. Go see for yourself. More
Great Experience! Our experience at Key Scales Ford was exceptional. Our sales representative, Robert Brown was great. He went above and beyond all our needs. He took Our experience at Key Scales Ford was exceptional. Our sales representative, Robert Brown was great. He went above and beyond all our needs. He took the time to explain the leasing process to us and also the purchasing process. At the end of the day we decided to lease. In addition, he seen to it that everything we were told was true, My husband and I have purchased many cars from Ford Dealerships and this is one of the best experiences we've ever had. Mr. Brown has a great personality and does a superior job. More
Great service Thank you Richard Rysell for a great car buying experience. Straight forward pricing. Rich was a great communicator by email. He is friendly and they Thank you Richard Rysell for a great car buying experience. Straight forward pricing. Rich was a great communicator by email. He is friendly and they were helpful getting a loan. No high pressure sales. 2 free oil changes and we were able to get a great extended bumper to bumper warranty from them because we asked. They didn’t try to sell it to us. Wouldn't go any where else. We look forward to buying another vehicle from them in the future. More
2015 Ford Edge My name is Michelle Kress. My husband and I were looking for a certain Ford Edge and Fred Almonte , our salesman , did just that. He was very understa My name is Michelle Kress. My husband and I were looking for a certain Ford Edge and Fred Almonte , our salesman , did just that. He was very understanding of our needs and did everything in his powers to make it possible for us to buy this car. He went over and above to help us out. His patience and friendliness made us feel right at home. I would recommend anyone needing a vehicle , to definitely look him up!!! More
Very friendly and helpful with our purchase. Rich was very knowledgeable and friendly. He helped up with getting familiar with our new purchase. We were out of state buyers and there were no Rich was very knowledgeable and friendly. He helped up with getting familiar with our new purchase. We were out of state buyers and there were no problems making our deal. Will be recommending this dealership. More
Great job! Rich Rysell was courteous and very helpful in finding the vehicle that met my requirements. I purchased a new Ford 2 years ago and was so pleased with Rich Rysell was courteous and very helpful in finding the vehicle that met my requirements. I purchased a new Ford 2 years ago and was so pleased with Rich’s help then that I was happy to work with him again. More
Pleasant experience We bought a new Ford Escape from Keys. Our salesman, Doug Faber, was very professional, low key and very knowledgeable. I would highly recommend him We bought a new Ford Escape from Keys. Our salesman, Doug Faber, was very professional, low key and very knowledgeable. I would highly recommend him if you don't like high pressure car buying experiences. I went to four dealerships and this by far was the best and fairest. More
Very comfortable experience From my initial internet search and correspondence with sales department all my questions were answered so we ordered the car from the factory with 4 From my initial internet search and correspondence with sales department all my questions were answered so we ordered the car from the factory with 4 month lead time. To my surprise they found the exact match (except the rims) from another dealer and we picked up the new vehicle today!! And we actually like look even better. More
Very Satisfying We purchased a preowned Chrysler 200 Convertible we had an excellent experience from start to finish Robert Brown and Jim Roberts were very helpful an We purchased a preowned Chrysler 200 Convertible we had an excellent experience from start to finish Robert Brown and Jim Roberts were very helpful and easy to deal with. When the sale was complete they even made arrangements to drive the new car back to our home in Palm Beach and pick up our trade in ( when was the last time that has happened?) They even sat with our Dog while we signed the papers. They were just the best. Thank you. More