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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

February 22, 2018

Great car sales Our salesman was very good and very professional. He made it all very easy. We really enjoyed buying a car from him and would do so again. More

by Jeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Mar 01, 2018 -

Key Scales Ford responded

That is awesome news to hear! Thank you! Whenever you decide you're ready to buy again, we are here and eager to serve you! Thank you for being a valued Key Scales customer!!!

February 19, 2018

Best car buying experience I have ever had! Rich Rysall was very informative and helpful. No pressure sales stuff. Would highly recommend the dealership to all my friends. Got a great deal. Kee More

by Fordtruckfan75
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jim Roberts
Feb 21, 2018 -

Key Scales Ford responded

Thanks for taking the time to tell us about your experience at Key Scales Ford. We appreciate your business and kind words. Welcome to the Key Scales family!!!

February 16, 2018

new car purchase I found that the sales and management personnel were knowledgeable and very personable. They made the buying experience very low key and unstressful. More

by escapebuyuer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Feb 21, 2018 -

Key Scales Ford responded

We hope very much to see you back again! We value our customers like family at Key Scales Ford! We encourage you to give our service department a call for maintenance. We guarantee you won't be disappointed. Thank you for taking the time to tell us about your experience at Key Scales Ford!

February 14, 2018

Looking for a Ford-250 We had a good experience, however, it felt rushed. As it was getting late in the day, we wanted to come back the next day; but all of a sudden we were More

by JMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Jim Roberts
Feb 21, 2018 -

Key Scales Ford responded

We are very sorry to hear about the rushed feelings you experienced in your shopping experience. We value our Key Scales customers and can assure you that your input will be share with our staff, so that this does not occur again. Thank you for letting us know, so we can review and make the appropriate changes!

February 14, 2018

Seem less experience The delivery process was quick and easy. Everyone was very friendly and helpful. Vehicle was prepped and ready to go. I have used this dealership for More

by bcarter580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Nick Amalfitano, Jim Roberts, Brandy Morris, Stan Reynolds
Feb 21, 2018 -

Key Scales Ford responded

We look forward to seeing in the service department to keep your new vehicle well maintained! Thank you for being a valued, returning Key Scales customer!

February 10, 2018

Purchase of New Ford Escape Dealership was very clean and inviting. Our Salesman Rich Rysell was nice and great sense of humor. He took time to talk with us wasn't pushy about b More

by Robin Ward
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton, Bryan Gelfand
Feb 21, 2018 -

Key Scales Ford responded

Thank you for your confidence in Key Scales Ford! We appreciate the opportunity to earn your business and recommendation to others! Please check out our service department for all your maintenance needs. We will provide the same great experience!

February 09, 2018

Amazing Experience We worked with Rich Rysell. We filled out the internet app and he responded very quickly. I told him what we wanted and where we wanted to be and boy More

by Sean & Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Feb 21, 2018 -

Key Scales Ford responded

You are exactly right! Car buying should be fast, easy, and efficient! We are so happy to hear we could deliver you that experience! Thank you for taking the time to let us and others know about your experience with Key Scales Ford!

February 08, 2018

Very helpful Rich R. was very helpful for transfer of title. There was a problem with an old lease agreement. It took a lot of time and work, on Rich`s part to st More

by Joseph J Steger Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Feb 21, 2018 -

Key Scales Ford responded

We are sorry you ran into a little snag, but so happy Rich was able to straighten that out for you. We appreciate you taking the time to leave a review about your experience buying at Key Scales Ford. You are now a valued member of the Key Scales family!

February 07, 2018

not happy I purchased my first car in 1962. Florida is the third state in which I purchased a vehicle. Key Scales is beyond a doubt the worst experience I hav More

by Gertrude Greenwood
Recommend Dealer
No
Employees Worked With
Nick Amalfitano
February 05, 2018

Family Friendly We bought a 2014 Ford Taurus 3 weeks ago from Stan the Man and Johnathan. Johnathan (still in training) was the only person who walked out to my dad & More

by snell1312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan 5 Stars , Bryan Gelfand, Stan Reynolds
Feb 06, 2018 -

Key Scales Ford responded

We are so thrilled Jonathan was attentive to you and your father, so we could earn your business! Thank you for taking the time to tell others about your experience! Please check out our website and Facebook page for service specials!!!

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